I have literally lost sleep over the terrible interaction I had with Soul-utions I wasn't going to post a review, but I need to tell people you should AVOID THIS COMPANY AT ALL COSTSJames and his son, James, we're incompetent, rude, and do NOT listen We hired them for a bathroom remodel which was quoted at days We told them we did not want to start until our fixtures were here, but he insisted we start They never once cleaned up their mess at the end of the day, routinely left garbage on my porch and house and never showed up when they said they would This job was supposed to take a maximum of days but we had hired them in September and I ended up firing them the day before Thanksgiving The work they do is shoddy at best and the people they contract are terribleJames would routinely show up for hours, do little to no work, and then leave for the day We didn't want to pull the surround to our tub out until the very last moment because we only have one bathroom We were very clear about thatHe absolutely insisted it get pulled out by Monday, so his son came in to rip the surround down the day before, on Sunday Then James comes over Monday to tell us he won't be able to install the new tub for TWO WEEKS He pressured us into giving up our only bath tub, and couldn't follow throughWe would not see him for sometimes a week at a timeHe said he would put up plastic so we could still shower and then never showed up We ended up asking the drywaller to do it for usBut, it turns out his son had ALSO disconnected the hot water And then lied about it! James said how it didn't matter what time it was, if there was a problem he would come solve itYet, when we called at 10pm and told him his son disconnected our water, he couldn't come out until next week and immediately blamed it on the drywaller We had to scream at him to get him to agree to come out that next morning I didn't know he was going to contract out a drywaller, but he did and the drywaller would invite people to come sit on my porch and talk about drinking When I told James this, he didn't listen to me I told him I did not want the drywaller on my property because of this, and James basically said too bad, he already got paid The drywall looks terrible and is cracking already??? He had the tiling contracted out because his son messed up our floors THREE TIMESThe tilers removed the toilet and did not put it back properly, causing toilet water to flood our kitchen We called him three times and he ignored our calls until we finally had to call an emergency plumber Do not let his son into your house at all He doesn't care about your propertyHe doesn't care about the job, and he will break your stuff Within the months he: stepped onto my new stove and broke my burners, broke my front door by slamming it so hard the threshold came undone, broke a clock while slamming my door, washed concrete from the flooring down my kitchen drain, broke a wall tile after it had been installed then lied to keep about who did it, then told his dad he had already pointed out the broken tile to meThen the day before Thanksgiving he poured toilet water all over the floor in the bathroom and it flooded into the kitchen below and ruined food I had been preparing for Thanksgiving James the owner told me I was "being picky" when they didn't put the floor tiles in the correct pattern You call ME picky because YOU laid the tile down wrong? I've had many sleepless nights over the horrible nightmare that was Soul-utionsTerrible people, terrible Christians, terrible workers AVOID, AVOID, AVOID
I have literally lost sleep over the terrible interaction I had with Soul-utions I wasn't going to post a review, but I need to tell people you should AVOID THIS COMPANY AT ALL COSTSJames and his son, James, we're incompetent, rude, and do NOT listen We hired them for a bathroom remodel which was quoted at days We told them we did not want to start until our fixtures were here, but he insisted we start They never once cleaned up their mess at the end of the day, routinely left garbage on my porch and house and never showed up when they said they would This job was supposed to take a maximum of days but we had hired them in September and I ended up firing them the day before Thanksgiving The work they do is shoddy at best and the people they contract are terribleJames would routinely show up for hours, do little to no work, and then leave for the day We didn't want to pull the surround to our tub out until the very last moment because we only have one bathroom We were very clear about thatHe absolutely insisted it get pulled out by Monday, so his son came in to rip the surround down the day before, on Sunday Then James comes over Monday to tell us he won't be able to install the new tub for TWO WEEKS He pressured us into giving up our only bath tub, and couldn't follow throughWe would not see him for sometimes a week at a timeHe said he would put up plastic so we could still shower and then never showed up We ended up asking the drywaller to do it for usBut, it turns out his son had ALSO disconnected the hot water And then lied about it! James said how it didn't matter what time it was, if there was a problem he would come solve itYet, when we called at 10pm and told him his son disconnected our water, he couldn't come out until next week and immediately blamed it on the drywaller We had to scream at him to get him to agree to come out that next morning I didn't know he was going to contract out a drywaller, but he did and the drywaller would invite people to come sit on my porch and talk about drinking When I told James this, he didn't listen to me I told him I did not want the drywaller on my property because of this, and James basically said too bad, he already got paid The drywall looks terrible and is cracking already??? He had the tiling contracted out because his son messed up our floors THREE TIMESThe tilers removed the toilet and did not put it back properly, causing toilet water to flood our kitchen We called him three times and he ignored our calls until we finally had to call an emergency plumber Do not let his son into your house at all He doesn't care about your propertyHe doesn't care about the job, and he will break your stuff Within the months he: stepped onto my new stove and broke my burners, broke my front door by slamming it so hard the threshold came undone, broke a clock while slamming my door, washed concrete from the flooring down my kitchen drain, broke a wall tile after it had been installed then lied to keep about who did it, then told his dad he had already pointed out the broken tile to meThen the day before Thanksgiving he poured toilet water all over the floor in the bathroom and it flooded into the kitchen below and ruined food I had been preparing for Thanksgiving James the owner told me I was "being picky" when they didn't put the floor tiles in the correct pattern You call ME picky because YOU laid the tile down wrong? I've had many sleepless nights over the horrible nightmare that was Soul-utionsTerrible people, terrible Christians, terrible workers AVOID, AVOID, AVOID