Soulmate Furniture

Saw the company?s website on a web search for furniture stores, called them to see when they were open lady answered and gave me the hours of operationWent to the warehouse and looked at the couches they had available and then on [redacted] , I paid cash for a couch and was told by the lady that there is a one year manufacturer?s warranty and she even wrote it on the receipt/invoiceThis year the couch had an issue that is covered under the warranty, called the store and the lady (who will not tell me her name) said to email the owners and send pictures so they can get back to meShe also said if I have my receipt to let them knowI did exactly that, two weeks went by and no response, so I called again and the same lady answered and said she was going to get back to me but she forgotShe said that she didn't have that couch in stock anymore and asked if I had my receipt and I said yes and then she kept saying email the owners and say urgent, she also told me that the sto

Saw the company?s website on a web search for furniture stores, called them to see when they were open lady answered and gave me the hours of operationWent to the warehouse and looked at the couches they had available and then on ***, I paid cash for a couch and was told by the lady that there is a one year manufacturer?s warranty and she even wrote it on the receipt/invoiceThis year the couch had an issue that is covered under the warranty, called the store and the lady (who will not tell me her name) said to email the owners and send pictures so they can get back to meShe also said if I have my receipt to let them knowI did exactly that, two weeks went by and no response, so I called again and the same lady answered and said she was going to get back to me but she forgotShe said that she didn't have that couch in stock anymore and asked if I had my receipt and I said yes and then she kept saying email the owners and say urgent, she also told me that the sto