SoulScapes Reiki Laser Skin Center

Dear Customer Service,My ID number is ***, and I am following up to a *** filed by one of our customersI have attached copies of policies and documentation as to what transpired at our location on 4/28/2017.Customer purchased on 08/15/a hair removal package of treatments at
SoulScapesShe wanted the *** price which honoredThe price we charge for large areas of hair removal is In her *** she states that *** told her to pay me, Something they would never doOn *** it was on the date 8/15/for Because we gave her *** price, the customer is under ***'s policies that state customer must complete package within four months of purchaseThis customer came in twice, once on 8/15/and then on 9/14/She then returned on 4/28/seven months later, looking to continuePlease see attachment of signature that her treatment plan beginning on 8/15/was to come in every 3-weeksHair removal must be done in increments to achieve destruction of the hair follicleThis customer did not follow terms that she agreed tooOn our website it clearly States that when purchasing packages, no refund is givenOur website address is www.soulscapedesigncom.RegardsTracie U

Dear Customer Service,My ID number is ***, and I am following up to a *** filed by one of our customersI have attached copies of policies and documentation as to what transpired at our location on 4/28/2017.Customer purchased on 08/15/a hair removal package of treatments at
SoulScapesShe wanted the *** price which honoredThe price we charge for large areas of hair removal is In her *** she states that *** told her to pay me, Something they would never doOn *** it was on the date 8/15/for Because we gave her *** price, the customer is under ***'s policies that state customer must complete package within four months of purchaseThis customer came in twice, once on 8/15/and then on 9/14/She then returned on 4/28/seven months later, looking to continuePlease see attachment of signature that her treatment plan beginning on 8/15/was to come in every 3-weeksHair removal must be done in increments to achieve destruction of the hair follicleThis customer did not follow terms that she agreed tooOn our website it clearly States that when purchasing packages, no refund is givenOur website address is www.soulscapedesigncom.RegardsTracie U