Soulshine Arts

We purchased a [redacted] glass [redacted] on 10/4/from ***, owner at Soulshine ArtWe requested, he promised and assured us that he could replicate, two specific colorations and style, and even advised: if you're not happy, just return it for a refund, WE WANT YOU TO BE HAPPYSadly, he was unable to deliver on his promise of duplicating the shade with the two specific items (written on the receipt) after several triesNow, he is accusing us of costing him money for the additional tries and saying he will do no more, and we can just drive 4+ hours (each way) to look in his shop and pick out one we might likeHe is now refusing to refund our moneyWe have no product (he has the [redacted] that we returned at his request)...and he has our $It is unconscionable to promise and then recant when the problem lies in the ability to manufacture a product that you say you can....and then refuse to refund the amount paid on day Additionally, he has failed to respond to our latest

We purchased a*** glass *** on 10/4/from ***, owner at Soulshine ArtWe requested, he promised and assured us that he could replicate, two specific colorations and style, and even advised: if you're not happy, just return it for a refund, WE WANT YOU TO BE HAPPYSadly, he was unable to deliver on his promise of duplicating the shade with the two specific items (written on the receipt) after several triesNow, he is accusing us of costing him money for the additional tries and saying he will do no more, and we can just drive 4+ hours (each way) to look in his shop and pick out one we might likeHe is now refusing to refund our moneyWe have no product (he has the *** that we returned at his request)...and he has our $It is unconscionable to promise and then recant when the problem lies in the ability to manufacture a product that you say you can....and then refuse to refund the amount paid on day Additionally, he has failed to respond to our latest