To Whom It May Concern:Please accept this letter as a formal response to the complaint listed abovePlease note that on Jul 3, 2017, a call was received from the consumerThe consumer stated that there was a large crack on his kitchen counter topOn July 31st, Bosa directed both the construction supervisor and customer service manager to investigate the consumers concernsAfter careful inspection and reconciliation with this consumer’s file, Bosa determined that the damage to the counter top was not attributable to structural elements, but was instead due to water damage and lack of maintenance of sealant {which is the responsibility of the individual owner}Accordingly, the consumer was provided a response in writing on July 31, denying his request for reimbursement for a replacement counter top.Please do not hesitate to contact me if you need additional information
To Whom It May Concern:Please accept this letter as a formal response to the complaint listed above. Please note that on Jul 3, 2017, a call was received from the consumer. The consumer stated that there was a large crack on his kitchen counter top. On July 31st, Bosa directed both the construction...
supervisor and customer service manager to investigate the consumers concerns. After careful inspection and reconciliation with this consumer’s file, Bosa determined that the damage to the counter top was not attributable to structural elements, but was instead due to water damage and lack of maintenance of sealant {which is the responsibility of the individual owner}. Accordingly, the consumer was provided a response in writing on July 31, 2017 denying his request for reimbursement for a replacement counter top.Please do not hesitate to contact me if you need additional information.
To Whom It May Concern:Please accept this letter as a formal response to the complaint listed abovePlease note that on Jul 3, 2017, a call was received from the consumerThe consumer stated that there was a large crack on his kitchen counter topOn July 31st, Bosa directed both the construction supervisor and customer service manager to investigate the consumers concernsAfter careful inspection and reconciliation with this consumer’s file, Bosa determined that the damage to the counter top was not attributable to structural elements, but was instead due to water damage and lack of maintenance of sealant {which is the responsibility of the individual owner}Accordingly, the consumer was provided a response in writing on July 31, denying his request for reimbursement for a replacement counter top.Please do not hesitate to contact me if you need additional information
To Whom It May Concern:Please accept this letter as a formal response to the complaint listed above. Please note that on Jul 3, 2017, a call was received from the consumer. The consumer stated that there was a large crack on his kitchen counter top. On July 31st, Bosa directed both the construction...
supervisor and customer service manager to investigate the consumers concerns. After careful inspection and reconciliation with this consumer’s file, Bosa determined that the damage to the counter top was not attributable to structural elements, but was instead due to water damage and lack of maintenance of sealant {which is the responsibility of the individual owner}. Accordingly, the consumer was provided a response in writing on July 31, 2017 denying his request for reimbursement for a replacement counter top.Please do not hesitate to contact me if you need additional information.