Sound Sleep Health

phone call overload transfers to the Philipines,openning phone review uses tin can service 3 calls no better, billing services refuses to adhere to correct codes to be able to charge highest billing possible.

Dear Ms [redacted] and Revdex.com, On behalf of Sound Sleep Health (SSH) we are sorry to hear of your dissatisfaction with the automated calls and mailOur staff, with the owner reviewed your complaint and the communication you received via automated calls and mailingsAlthough we can’t address your care/case via the Revdex.com I’d encourage you to call our office 425-636-and speak with me SSH patients may get automated calls from two sources and can opt out of the calls at any time 1) PAP supply replenishment reminders allow patients to order equipment if they select specific prompts2) Our third party billing company initiates automated bill pay reminder calls after three months of non-paymentThe billing company also sends invoices and reminders in the mail I have confirmed that your patient account with us is closed and have removed you from further communication Sincerely Christina D [redacted] ---Christina D [redacted] RPSGT | Clinical Director 425-636- office [redacted] soundsleephealth.com www.soundsleephealth.com

Dear Ms. * and Revdex.com,
 
On behalf of Sound Sleep Health (SSH) we are sorry to hear of your dissatisfaction with the automated calls and mail. Our staff, with the owner reviewed your complaint and the communication you received via automated calls and mailings. Although we can’t address your...

care/case via the Revdex.com I’d encourage you to call our office 425-636-2400 and speak with me.  SSH patients may get automated calls from two sources and can opt out of the calls at any time 1) PAP supply replenishment reminders allow patients to order equipment if they select specific prompts. 2) Our third party billing company initiates automated bill pay reminder calls after three months of non-payment. The billing company also sends invoices and reminders in the mail.
 
I have confirmed that your patient account with us is closed and have removed you from further communication.
 
Sincerely
 
Christina D[redacted]
 
---Christina D[redacted] RPSGT | Clinical Director 425-636-2400  office  
[redacted]soundsleephealth.com 
 
www.soundsleephealth.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]