Sound Tech at Entertainment Unlimited

To Whom It May Concern: We appreciate our patient taking the time to bring their concerns to our attentionPlease know that addressing our patient's concerns is extremely important to us and we regret any frustration or inconvenience this situation has caused themThe patient stated they have
inquired on multiple occasions to discover exactly what charges are included in the remaining account balance of $I am very sorry that the patient has had to endure frustration in attempting to get a clear answer to their questionI have reviewed the account and the remaining balance is as follows: Self-Administered Drugs: $203.00 The Facility gives the patient an 85% discount on this type of denied charge, and in this case it leaves a patient responsibility of $Private Room Charge: $135.00 We had the nurse audit team review this charge and since the private room was necessary for the patient's care, this balance is not a responsibility of the patientIn summary, as a patient courtesy the $balance is being adjustedAlso since the patient is not responsible for the private room charge difference, that balance is also being written offThis leaves the patient balance at $I will send the patient an updated statement within business days showing that nothing is owedWe appreciate the opportunity to serve this patientThey are a valued customer and we are committed to providing the best service possible to all of our patientsIf I may be of further assistance, please have the patient contact me directly at *** ***