The business has responded Please see below:USA is a sub contractor to provide monitoring services through local alarm professional providers [redacted] was provided with the best information we had to call the local provider who he bought the system from to arrange for termination of servicesUSA takes great exception to the complaint and the way [redacted] worded his complaint, USA did not direct [redacted] to do business with the provider he chooseUSA has since called and left a message at [redacted] 's number that based on his complaint and lack of knowledge as to the person he bought from that while it is not within our operational procedures he can fax or mail us a letter, signed, requesting cancellation of all services we renderWe offer this remedy only because we cant find his local provider either and we are worried over what contorted statement he will write next
Yes it is true that *** *** called in November of and requested alarm monitoring service from All Time Detection. At that time we performed a complete check and test of her security system. This inspection was performed complimentary due to the acceptance of a five year
monitoring agreement. After receiving the first year of service, *** *** called to cancel her service. We explained the terms of the agreement she signed and informed her that four years remained on that contract. At the request of *** *** we provided a copy of this agreement to her We did offer to settle the contract by accepting two of the four remaining years. It is *** ***'s belief that the contract term was entered after she executed the contract. A copy of the executed contract was left with *** *** in November 2014. If *** *** can prove that her claim is valid I would be more than happy to adjust our position.All Time Detection has been in business for over years and has serviced thousands of satisfied customers. We regret any ill feelings and wish to amicably settle any and all disputes
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved. I really appreciate your help.Sincerely, *** ***
The business has responded. Please see below:USA is a sub contractor to provide monitoring services through local alarm professional providers. [redacted] was provided with the best information we had to call the local provider who he bought the system from to arrange for termination of...
services. USA takes great exception to the complaint and the way [redacted] worded his complaint, USA did not direct [redacted] to do business with the provider he choose. USA has since called and left a message at [redacted]'s number that based on his complaint and lack of knowledge as to the person he bought from that while it is not within our operational procedures he can fax or mail us a letter, signed, requesting cancellation of all services we render. We offer this remedy only because we cant find his local provider either and we are worried over what contorted statement he will write next.
The business has responded Please see below:USA is a sub contractor to provide monitoring services through local alarm professional providers [redacted] was provided with the best information we had to call the local provider who he bought the system from to arrange for termination of servicesUSA takes great exception to the complaint and the way [redacted] worded his complaint, USA did not direct [redacted] to do business with the provider he chooseUSA has since called and left a message at [redacted] 's number that based on his complaint and lack of knowledge as to the person he bought from that while it is not within our operational procedures he can fax or mail us a letter, signed, requesting cancellation of all services we renderWe offer this remedy only because we cant find his local provider either and we are worried over what contorted statement he will write next
Yes it is true that *** *** called in November of and requested alarm monitoring service from All Time Detection. At that time we performed a complete check and test of her security system. This inspection was performed complimentary due to the acceptance of a five year
monitoring agreement. After receiving the first year of service, *** *** called to cancel her service. We explained the terms of the agreement she signed and informed her that four years remained on that contract. At the request of *** *** we provided a copy of this agreement to her We did offer to settle the contract by accepting two of the four remaining years. It is *** ***'s belief that the contract term was entered after she executed the contract. A copy of the executed contract was left with *** *** in November 2014. If *** *** can prove that her claim is valid I would be more than happy to adjust our position.All Time Detection has been in business for over years and has serviced thousands of satisfied customers. We regret any ill feelings and wish to amicably settle any and all disputes
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved. I really appreciate your help.Sincerely, *** ***
The business has responded. Please see below:USA is a sub contractor to provide monitoring services through local alarm professional providers. [redacted] was provided with the best information we had to call the local provider who he bought the system from to arrange for termination of...
services. USA takes great exception to the complaint and the way [redacted] worded his complaint, USA did not direct [redacted] to do business with the provider he choose. USA has since called and left a message at [redacted]'s number that based on his complaint and lack of knowledge as to the person he bought from that while it is not within our operational procedures he can fax or mail us a letter, signed, requesting cancellation of all services we render. We offer this remedy only because we cant find his local provider either and we are worried over what contorted statement he will write next.