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Source 1 Automotive

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Source 1 Automotive Reviews (5)

This is a follto the comment listed as the business' respnse dated July 21, 2016; it is noted the business position was not correctly stated and the following is the business' official response.In the above case we will have to hold off on commentingMr*** has stated he will be " coming after me" with a suitSo, Since we are pending litigation I will need to keep my comments to myself. As you can see from my record this is not a thingSimple communication from an unhappy customer always wins in my bookSadly this seems to already be above and beyond the scope of the Revdex.com due to Mr***'s threats of a lawsuit

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of
the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]As of this date I have not received a response from Source other than it's conducting an investigationSource has not provided me or the Revdex.com, to my knowledge, that it conducted an investigationSource needs to provide me with a copy of its investigative summaryUntil such time I consider my complaint unresolved
Regards,
*** ***

In the above case we will have to hold off on commentingMr*** has stated he will be " coming after me" with a suitSo, Since we are pending litigation I will need to keep my comments to myself. As you can see from my record this is not a thingSimple communication from an unhappy customer always wins in my bookSadly this seems to already be above and beyond the scope of the Revdex.com due to Mr***'s threats of a lawsuit

Mr. [redacted]'s complaint is being investigated to determine the accuracy of his complaint.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The comments provided by the business are inaccurate: 'Mr. [redacted] has stated he will be " coming after me" with a suit. So, Since we are pending litigation I will need to keep my comments to myself.' At no point in the online conversation with the business did I state I would be "coming after" anyone. My comments are detailed in the attached image, where I stated that I would attempt redress through the Revdex.com prior to any other possible action. The matter has not been resolved through the Revdex.com and is still pending; therefore, I have taken legal (or other) action.
Regards,
[redacted]

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