Source 1 Security Systems, Inc.

I signed a contract to have alarm services with an agen of the company, Mr, *** *** to have a year alarm and monitoring servicesI checked the contract after a year to find out that the months I signed up for has been altered to monthsI called the agent and told him to correct it and he has not done itI called the parent company in *** asking them to correct it and rather they were saying that they cantI have been calling the agent and he has not been picking my phone calls.The agent told me he never do a month contract so then I asked him to correct itThe company deceived me

Security system malfunction after repeated attempts to contact installer
I first contacted Mr*** on 1/3/because my alarm system had a malfunctionOn 1/04/2018, 01/07/I continued to contact him again and again to tell him the system was malfunctioning(this can be verified by the monitoring company because the DeKalb county police was sent out to my house on a alarm)He finally came out and patched the system upHe returned again and fixed the wrong sensorOn 1/29/I asked when could he come by, he said that he would come by on 1/31/that night0n 2/01/I asked him if was still come by, no reply, asked again by text 02/02/2018, still no replyHe stopped answering my calls and responding to my text messagesI called the monitoring system and they told me it was nothing they could doI'm left with a bad monitoring systemthe only way I got him on the phone was when I called from a different numberUnresponsive owner who will not stand b