Source Adult Video

Complaint: [redacted] I am rejecting this response because: I am rejecting this response because: USAA continues to drag this process outWe have spoken to multiple attorneys involved in this VW lawsuit and have indicated that other insurance companies are cooperating and paying what the court has deemed the car to be worth & made reference that USAA is the worst companyWe've been dealing with this issue for almost a month and there has been no real progress Regards, [redacted] & [redacted]

Complaint: [redacted] I am rejecting this response because: Regards, Dr [redacted]

July 24, [redacted] Dear Mr [redacted] : I am responding to your submission regarding your May 13, 2015, automobile claim and the work that was performed by AutoNation Collision Center of Denver (AutoNation) through the direct repair programI regret any frustration and inconvenience you experienced as a result of this matterDue to the damage being at percent of the approximate actual cash value and the fact there is no total loss threshold in Colorado, your automobile is not considered a total loss [redacted] , of our staff, thoroughly reviewed your claim and confirmed with AutoNation and the assigned Field Physical Damage Specialist, [redacted] ***, that all the items listed on the estimate have been replaced and repairedI understand that Ms [redacted] is working with you in addressing the remaining issue with the exhaust and font motor mountsShould you have any additional questions, both Mr [redacted] and Ms [redacted] remain available to assist youThank you for allowing us to reply to youSincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: things always change with USAA and they keep giving me new dates etcI was told that someone will be calling me but no one did about the banking issue Regards, [redacted]

Complaint: [redacted] I am rejecting this response because:Ma'am, up until yesterday I was attending Warrant Officer Candidate SchoolGiven the nature of this course I was obviously quite out of touch with what was going onI have been a customer of yours for many years, and up until now have had no complaints regarding your policies or practicesHowever we clearly need to figure out what went wrong hereI have every faith that an honest mistake was made, for I have never known USAA to intentionally defraud customersI look forward to speaking with you or your representative soon Regards, [redacted]

November 4, Mrs [redacted] Complaint ID #: [redacted] Dear Mrs [redacted] : I am responding to your second submission regarding the non-sufficient funds fees that posted to your USAA Federal Savings Bank Account We responded to your complaint on October 31, While we recognize that you disagree, we feel confident that the correct decision has been made No new information has been presented that would warrant a change in our position We appreciate the opportunity to review your concerns again; however, we consider this matter closed Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:It has now been four weeks since the accident and USAA seems to be doing nothing to resolve the situation It has been almost two weeks since my follclaim after I discovered additional damage while the car was in USAA possession Nothing has been done with that claim either Your response to me here is yet another attempt to stall this process I have been driving a rental car for four weeks and am no closer to a resolution that I was at the time of the accident This is unacceptable We need to come to an agreement on this claim and move on Regards, [redacted]

June 23, Mr [redacted] Complaint ID #: [redacted] Dear Mr [redacted] : I am responding to your submission regarding the credit card you hold with the USAA Federal Savings Bank (FSB)Thank you for speaking with [redacted] , of our FSB staff, who reviewed your account and explained why we are unable to process your request to lower your annual percentage rateHowever, I understand she was able to provide you with the option to obtain a different credit card account which offers lower rates, and you decided to remain with your current credit cardIf you have additional questions, Ms [redacted] remains available to assist youWe appreciate you allowing us to reply to youSincerely, [redacted] Credit cards are issued by USAA Savings Bank and serviced by USAA Federal Savings Bank, both Member FDIC

February 6, [redacted] Complaint ID #: [redacted] Dear Mr [redacted] : I am responding to your submission regarding your closed accounts with USAA Federal Savings Bank I regret any inconvenience this has caused you Thank you for speaking with [redacted] ***, of our staff, who reviewed your deposit account history carefully and explained that you will be restricted from acquiring new products and services until the charged-off amount of $on your checking account is paid [redacted] , also of our staff, confirmed that your credit card accounts have been settled If you have any other questions, Mr [redacted] and Ms [redacted] remain available to assist you We appreciate the opportunity to reply to you Sincerely, [redacted] Credit cards are issued by USAA Savings Bank and serviced by USAA Federal Savings Bank, both Member FDIC Other bank products are issued and serviced by USAA Federal Savings BankThis is an attempt to collect a consumer debt Any information obtained may be used for that purpose

January 11, [redacted] Complaint ID #: [redacted] I am responding to your second submission regarding your renters insurance policy claimWe responded to your complaint on January 8, While we recognize that you disagree, we feel confident that the correct decision has been madeNo new information has been presented that would warrant a change in our positionWe appreciate the opportunity to review your concerns again; however, we consider this matter closedSincerely, [redacted]

April 11, Mr [redacted] Complaint ID #: [redacted] Dear Mr [redacted] : I am responding to your second submission regarding your experiences with USAA I understand you spoke with [redacted] of our staff, and I hope the conversation reassured you that your satisfaction is important to usPlease know that Mr [redacted] remains available should you need any further assistance We appreciate you giving us another opportunity to reply Sincerely, [redacted]

July 28, Ms [redacted] Complaint ID #: [redacted] Dear Ms [redacted] : I am responding to your submission regarding the payment of your automobile claim and policy premium refundWe regret any frustration or inconvenience you may have experienced as a result of this matter Unfortunately, [redacted] , of our claims staff, was unsuccessful in her attempts to contact you to discuss your concerns; however, our records indicate that payment for the total Loss of your vehicle was issued June 26, Should you wish to discuss your claim further, Ms [redacted] remains available to assist you Thank you for speaking with [redacted] , of our insurance staff, regarding your policy premium refundAs Ms [redacted] explained, refunds from the insurance policy are refunded to the policyholderIf you have additional questions, Ms [redacted] remains available to assist you We appreciate you allowing us to reply to you Sincerely, [redacted] ***

October 19, Mrs [redacted] Complaint ID #: [redacted] Dear Mrs***: I am responding to your third submission regarding the accident on March 9, We appreciate you bringing your continued concerns to our attentionOur claims staff has followed up with you directly to address this matter and continues to be available to assist youThank you for allowing us to reply to youSincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: the Electronic Dash Cam is Absolute & ClearIt shows My Contending with what is clearly shown on the Video Sequences of/and arriving to an Empty Stop Sign Tee Intersection that is according to the Department of Motor vehicles Rules and State Laws is a Single File ONLY front to back One Vehicle at a Time allowed at a Stop SignYour Insured who slipped in between my Vehicle & the Curb THEN traveled along my side into the Main Rd is Not only illegal but Dangerous & is Wreckless EndangermentYou can clearly see contact occur's out in the Main Rd in the Process of my Right TurnFor the Officer to use Biased Careless Wording to Favor one over the other is not only unprofessional but a Careless Opinion who from the Very Dash Cam VIDEO PROVES HE IS ABSOLUTELY WRONG AND BASICALLY LYINGHOW DO YOU GET " ALL OF A SUDDEN " IN AN ORDINARY RIGHT HAND TURNTHIS IS NOW GOING TO THE NEXT LEVELS THAT WILL FOR YOU BE THE FIRST TIME OUT OF A SEA OF VICTIMS YOU HAVE RACKED UP ACCORDING TO THE MASSIVE HORRIFIC REVIEWS AGAINST YOUR COMPANY DOCUMENTED ON LINE WILL BE A WAKE UP CALL AND WILL BE CAREER DAMAGING EVEN CAREER ENDING AS WE NOW WILL BEGIN A CAMPAIGN TO EXPOSE AND POSSIBLY END USAA REIGN OF DESTROYING PEOPLES LIVES WHICH IS SEEMS YOU ALL TAKE EXTREME PLEASURE IN DOINGTHE PARTY'S OVERYOUR NOT GOING TO LIKE THISPSSUSPICIOUS VEHICLES OR PERSONS FLOATING AROUND OUR HOME CAN AND WILL BE DEALT WITH HARSHLY DUE TO THIS BEING A HIGH CRIME AREA, WE CANNOT DISTINGUISH THUGS FROM THE NEIGHBORHOOD FROM YOUR THUGS SENT BY YOU TO INTIMIDATE, HARASS, STALK OR TERRORIZE US ESPECIALLY IN PUBLICI AM A PRIVATE INVESTIGATOR AND WE WILL TAKE ACTION ON WHAT WE DEEM TO BE THUGS UP TO NO GOOD ESPECIALLY SINCE OUR HOME HAD TAKEN GUNFIRE ON RECORD WITH ALL THE LAW ENFORCEMENT AGENCY'SOUR MOTO IS ENGINE FIRST DRIVER SECONDWE ARE PREPARED TO OBTAIN PERMITS AND PICKET THE FRONT ENTRANCE TO YOU CORRUPT EMPIREONCE THE PUBLIC SEES YOU ARE IN THE WRONG AS WE WILL RELEASE THE VIDEO WE EXPECT YOU WILL LOSE MASSES OF EXISTING AND POTENTIAL RE-UPS OR NEW -UPS OH!! I AM RETIRED AND NOW HAVE A NEW MISSION, AND THAT IS TO EXPOSE USAA TO THE WORLD Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me USAA did not fully compensate me for my loss due to the high dollar repairs made in the last yearInstead they increased the value of my car to an acceptable level claiming the $increase compensated the $2000+ paid in tires and suspension workThe agents claimed that no insurance company adds receipt value for repairs to the market valueOnce I refuted their statement with first hand experience that other national companies did in fact add receipt totals to market values for total loss claims, they had no commentI have accepted the payment offered, but I hope I never have to deal with their insurance company againThis was a very disappointing experience, especially since the accident was in no way my fault which was never in question.Thank you for making this happen as quickly as you didI was getting no where with my questions and requests without your help Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because:The USAA response message REFUSED/FAILED to address issue of Account Fraud, Continues Advertisement, and blames Me/Customers for USAA actions to admit to charges of Guilty to Account Fraud for Auto Insurance and Home Insurance, (Life Insurance)I spoke to USAA directly on the telephone and submitted messages; here are the Results,USAA; [redacted] is aware of Account Fraud since August 2017.I don't Own home in Georgia (High Pines Court - Hiram, GA 30141) but USAA REFUSES to stop making UNAUTHORIZED deductions from Bank Account, despite numerous complaints - Account Fraud & EmbezzlementIf USAA insists upon charging me for Home Insurance on a Home I Don't Own; then REFUSES to Listen per telephone conversation of the facts, Refused read Messages, and Openly Admits to Account Fraud; then Nationwide Action Lawsuit is requiredUSAA; ADMITS they are charging me Auto Insurance since 2010, but now state they DON'T know the following three questions (below); thus admitting to Auto Insurance Account FraudState of Georgia submits Auto information to USAA Insurance company, USAA REFUSES to read it, thanks to [redacted] and [redacted] 1.What type of Vehicle 2.What state is Vehicle Registered? 3.What is the VIN?If USAA has to ask the three (3) Auto Insurance Questions, then Nationwide Action-Action LAWSUIT is required.USAA continues to commit Advertisement, Impose Account Fraud upon Veterans, and [redacted] & [redacted] OPENLY admit to Account Fraud based upon their knowledge of the facts, but insists upon blaming me for the actions to commit Account Fraud and Allow Advertisement upon VeteransUSAA refused to correct their own Accounting problem.Revdex.com needs to take appropriate against USAA Insurance

January 22, [redacted] Complaint ID #: [redacted] Dear [redacted] I am responding to your submission regarding the collision coverage on your vehicle financed by USAA Federal Savings Bank (FSB)Thank you for speaking with Brandy Edwards, of our FSB staff, who verified that the FSB, as your lien holder, is not responsible for ensuring that you maintain collision coverageOur records confirm that you filed an inquiry with the Colorado Division of InsuranceWe will respond to Colorado Division of Insurance accordinglyWe appreciate the opportunity to review your concernsSincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: USAA has failed to send the requested documents that was requested via certified mail over weeks ago I requested copies of the complete investigation along with all notes from the account to include any video that was obtained Nothing but statements that were not requested was sent If after my review I agree I will consider the matter closed but not until I recieve my requested documents Regards, [redacted] ***- [redacted]

February 1, [redacted] Complaint ID #: [redacted] Dear Mr [redacted] : I am responding to your submission regarding your automobile claimOur employees are expected to respond to claims correspondence in a timely manner, and I apologize for any frustration you may have experiencedI understand that [redacted] ***, of our staff, was not afforded the opportunity to discuss your concernsNonetheless, Ms [redacted] thoroughly reviewed your claim and confirmed that your accident is a collision loss based on witness testimony that you shared stating another vehicle hit your vehicleAs indicated in the auto policy, “’Collision’ means the impact with an object and includes upset of a vehicleLoss caused by the following is covered under Comprehensive Coverage and is not considered collision: fire, missiles or falling objects; hail, water or flood; malicious mischief or vandalism; theft or larceny; riot or civil commotion; explosion or earthquake; contact with bird or animal; windstorm; or breakage of window glass ” Please be advised that you may use a shop of your choice for the repairs to your vehicleShould you have any further questions, Ms [redacted] remains available to assist youThank you for allowing us to reply to youSincerely, [redacted]

September 20, Ms [redacted] Complaint ID #: [redacted] Dear Ms [redacted] : I am responding to your submission regarding your auto policy and your August 3, 2017, auto claim We have reviewed this matter, and we appreciate you speaking with [redacted] , of our staff, who confirmed that the $deductible applies for your claimIf you have additional questions, Ms [redacted] remains available to assist you Thank you for allowing us to reply to you Sincerely, [redacted]