South Bay Construction

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Complaint: [redacted] I am rejecting this response because:I just received this email today at 11:am ESTI still do not have my invoice for the $charge to my credit card for the 2nd unit Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: I have not yet received my iPodI did send the PayPal payment as requested, but I did not receive an acknowledgement of it from the companyI asked for a tracking number and got no email responseLater emails I sent were returned to me because the "recipients' mailbox full" My latest phone message was not answered I'd like to leave this complaint open until I actually have my iPod returned to meThank you for your help with this issue, I sincerely appreciate it Regards, [redacted] ***

PDF of invoice was SENT

Complaint: [redacted] I am rejecting this response because: Regards, [redacted] ***From: [redacted] [mailto: [redacted] ] Sent: Friday, March 04, 10:AM To: info Subject: Attention: [redacted] ***, Re: complaint ID [redacted] Dear Ms***, I followed the tracking number that Optimistic Enterprises gave you and claimed would send my iPod to meAccording to that number a package was delivered at 3:pm on March 3, to a mailbox in Llano, TX 78643.However, my address is: [redacted] ***, [redacted] **., Lowell, OR I hope this is helpful informationI deeply appreciate your efforts to help me.Sincerely, [redacted] [redacted] , [redacted] (land line) with answering machine

Below is a copy of the email I have sent from the technician assigned to this orderWeather or not the customer received it or it went into junk/spam, I do not knowHe was contacted. From: ***@*** Sent: Wednesday, May 06, 12:PMTo: ***@***
Subject: Customer Order - *** *** ***, This message is to inform you that we will be on backorder until The beg-midof June with the mainboard for your model iPaqAll we currently have are rxboardsAs soon as the boards arrive for the 3700, we will have it replaced and send you tracking information Thank You,PDA SmartAnderson Mill RoadSuite AAustin, Texas

Customer was emailed about her stylus and that they needed to be shipped separately. Tracking information was also provided for them.

Talked to customer a few days ago. iPod has been repaired and returned via USPS - [redacted]

Returned iPod via usps [redacted]

Complaint: [redacted]
I am rejecting this response because: I have not yet received my iPod. I did send the PayPal payment as requested, but I did not receive an acknowledgement of it from the...

company. I asked for a tracking number and got no email response. Later emails I sent were returned to me because the "recipients' mailbox full".  My latest phone message was not answered.  I'd like to leave this complaint open until I actually have my iPod returned to me. Thank you for your help with this issue, I sincerely appreciate it.
Regards,
[redacted]

PDF of invoice was SENT.

Complaint: [redacted]
I am rejecting this response because:I just received this email today at 11:46 am EST. I still do not have my invoice for the $85.00 charge to my credit card for the 2nd unit.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]From: [redacted] [mailto:[redacted]] Sent: Friday, March 04, 2016 10:48 AM To: info <[email protected]> Subject: Attention: [redacted], Re: complaint ID [redacted] Dear Ms. [redacted], I followed the tracking number that Optimistic Enterprises gave you and claimed would send my iPod to me. According to that number a package was delivered at 3:43 pm on March 3, 2016 to a mailbox in Llano, TX 78643.However, my address is:  [redacted], [redacted]., Lowell, OR  97452. I hope this is helpful information. I  deeply appreciate your efforts to help me.Sincerely,[redacted]  [redacted],  [redacted] (land line) with answering machine.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]