South Bay Endodontics Reviews (3)
South Bay Endodontics Rating
Description: Endodontics
Address: 885 Canarios Ct #208, Chula Vista, California, United States, 91910
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Good morning, [redacted] transparent;"> We have received the the complaint letter regarding the charge of the patient of $from patient [redacted] We do inform the patient that there consultation is cover at 100% but if insurance does not paid patient will be responsiblePatients also initial a payment policy that wish Ms [redacted] did initial and signDr** will go ahead and waive the $from patient and we will inform the patient that we will waive the $Ms [redacted] if you have any questions please call me at [redacted] Thank you, [redacted]
Good morning, [redacted]
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We have received the the complaint letter regarding the charge of the patient of $51.00 from patient [redacted]. We do inform the patient that there consultation is cover at 100% but if insurance does not paid patient will be responsible. Patients also initial a payment policy that wish Ms. [redacted] did initial and sign. Dr. ** will go ahead and waive the $51.00 from patient and we will inform the patient that we will waive the $51.00. Ms. [redacted] if you have any questions please call me at [redacted]
Thank you,
[redacted]
Review: On Oct 31, 2012, I had a consultation with Dr. [redacted] regarding a root canal. He said he can do it then but before the procedure I asked his office staff the price and about credit cards. After the procedure I was told the same price and paid in full.
About two months later, Dr. **'s office sent me a bill for an additional 51.00. When I contacted them they said my dental insurance copay was higher than I paid.
I sent them an enclosed letter, dated Jan 6, 2013 and heard and heard nothing for the past 19 months. Two weeks ago, I got a phone called from a collection agency saying if I don't pay the $51.00 my credit would be ruined.
I am a very responsible person person. I asked the price before the procedure, paid their asking price in full and because they made a mistake I am being charged an additional unquoted amount of $51.00. I do not feel this is fair or ethical.
[redacted] Desired Settlement: I want them waive the additional $51.00 balance which was not quoted in the original amount I was asked to pay before and after treatment.
Business
Response:
Good morning, [redacted]