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South Britain Oil Co.

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South Britain Oil Co. Reviews (1)

Review: I am a retired on a fixed [redacted]ome. I did business with South Britain Oil (owned by Sandra J[redacted], still in business under the same name) for approximately 20 years. I had a budget heating oil contract with them last heating season (7/1/14-6/30/15) they billed me $312.00 a month which I paid every month on time. Every year before the end of the heating season they would fill my oil tank, this year they did not (when I asked Sandra about this she said it must have been a computer glitch). In addition if I was getting too far ahead on my payments they would put a note in my monthly statement telling me that I did not need to make any additional payments that heating season. This year they did not tell me to stop making payments (surely another computer glitch). This is how I ended up with a surplus of $864.81. I decided not to throw good money after bad and change heating oil companies (July 2015).

What I didn't realize is that they were being sued by their oil supplier, [redacted]., (November 10, 2014). The suit was for over $260,000 for [redacted] oil they delivered on credit to South Britain Oil ([redacted], June 27, 2015, [redacted]. So at that point in time they knew they were in financial trouble. They charged me for oil that they did not deliver and they did not pay their supplier.

They filed for chapter 11 bankruptcy on June 9, 2015 but they are still in business under the same name. I have called them at least five times and the owner Sandra J[redacted] always tells me that she will "pay me in a few weeks". When I asked her if I "will l get all my money back" she said "yes". Sandra also said "we are not going out of business just reorganizing". I have written South Britain oil five times and asked for a refund but they never respond. The first time I called was July 14, 2015 and the first time I asked for a refund in writing was July 20, 2015. The last time I wrote and asked for a refund was September 8, 2015. As of Nov. 2, 2015 I have not received any refund.

Sincerely,

[redacted]Desired Settlement: Full refund of my $864.81.

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Description: Oils - Fuel, Heating Equipment & Systems Cleaning & Repair, Air Conditioning Contractors & Systems, Heating Contractors, Heating & Air Conditioning

Address: 1432 Old Waterbury Rd Units 8 & 9, Southbury, Connecticut, United States, 06488-3905

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