South Park Lawn & Landscape

I wrote & mailed a check to customer for $as requested by customer even though we did not cause damage they state.John S***

Dear *** *** ***, Thank-you so much for being so diligent in helping us to resolve this issue of the wall I was
disappointed that John S*** denied the responsibility My husband, ***, noticed the damage,as the workers were about to leaveThe damaged blocks were rotated as not to appear damaged We mentioned the damage and one of them said they would tell their boss. We contacted the man who installed the wall and he cut the blocks for us My husband installed them Luckily, it cost under twelve dollars, a lot less than what we thoughtMrS*** sent us a check for the amount Our complaint has been resolved thanks to you and your bureau Could you respond, so I know that you have received this e-mail? Thank-you for you time, *** *** ID ***

Review: We had landscaping done by South Park Landscaping and they damaged blocks on a permanent stone wall. as a result of their carelessness. We pointed it out to the workers and they had said they will tell "The Boss".

The stone wall was very expensive to install. We have contacted the landscaping service and received no response.Desired Settlement: We wish for the company to replace the stone blocks and restore the wall to its original appearance.

Business

Response:

I wrote & mailed a check to customer for $11.86 as requested by customer even though we did not cause damage they state.John S[redacted]

Consumer

Response:

Dear [redacted], Thank-you so much for being so diligent in helping us to resolve this issue of the wall. I was disappointed that John S[redacted] denied the responsibility. My husband, [redacted], noticed the damage,as the workers were about to leave. The damaged blocks were rotated as not to appear damaged. We mentioned the damage and one of them said they would tell their boss. We contacted the man who installed the wall and he cut the blocks for us. My husband installed them. Luckily, it cost under twelve dollars, a lot less than what we thought.. Mr. S[redacted] sent us a check for the amount. Our complaint has been resolved thanks to you and your bureau. Could you respond, so I know that you have received this e-mail? Thank-you for you time, [redacted] ID [redacted]