South Shore P.oBox 383Lorain, Ohio Phone (440) 949-June 29, 2015Contractor's response to customer complaint and story telling (ID # [redacted] )Prior to beginning of both projects, I had spoken to [redacted] that the charge was $per hour $3,per hour day with a hour minimum from port to portThe work performed in was NOT in the month of August, but on September 10, and October 3, When working on another project in Bay Village as a favor to the contractor that built [redacted] ***’s projectWhile my crew and I were on route, we stopped and removed what the excavator could reach and stack on SSDD I on two separate trips, which was approximately 1/way into the boat slip for the 4-hour minimum each time.I informed [redacted] if he would like the rest of the slip cleared, I would put the crane on the barge and bring a dump scow to remove material from the boat slip[redacted] called 4-times to have this slip cleared Spring I told [redacted] we would get to his project on May 6, We spent a day beforehand putting the crane (ton Lorain) on the barge with foot of boom and one yard clam bucket at no charge for [redacted] projectThere was also a day for the crew to remove the crane when the project was overOn May 6, at approximately PM I talked to [redacted] to inform him that we had removed two times more material than and there was about two hours and more work to be doneWe could safe harbor for the night at Avon Lake Power Plant and finish in the morning [redacted] ***’s response was “No! That's good enoughI DO NOT want anymore work done"When it came to travel time to move SSDD I, excavator, and ton Lorain Crane, SSDD dump scow, and Tug Cojak on common water travel speed is between 3.9-knots and the clistanee from SSDD home Dock Lorain and customers property by way of shipping channel out of Lorain harbor then shipping lane to [redacted] and to customers property is over milesThat is hours each way, hours plus on the day of question, N&S Rail Bridge in Lorain delayed our travels for approximately minutesSo therefore, our actual travel time that day was over seven hours.Please call with any questions.Anthony [redacted] S [redacted] President of Shore Dredge and Dock [redacted]
South Shore P.oBox 383Lorain, Ohio Phone (440) 949-June 29, 2015Contractor's response to customer complaint and story telling (ID # [redacted] )Prior to beginning of both projects, I had spoken to [redacted] that the charge was $per hour $3,per hour day with a hour minimum from port to portThe work performed in was NOT in the month of August, but on September 10, and October 3, When working on another project in Bay Village as a favor to the contractor that built [redacted] ***’s projectWhile my crew and I were on route, we stopped and removed what the excavator could reach and stack on SSDD I on two separate trips, which was approximately 1/way into the boat slip for the 4-hour minimum each time.I informed [redacted] if he would like the rest of the slip cleared, I would put the crane on the barge and bring a dump scow to remove material from the boat slip[redacted] called 4-times to have this slip cleared Spring I told [redacted] we would get to his project on May 6, We spent a day beforehand putting the crane (ton Lorain) on the barge with foot of boom and one yard clam bucket at no charge for [redacted] projectThere was also a day for the crew to remove the crane when the project was overOn May 6, at approximately PM I talked to [redacted] to inform him that we had removed two times more material than and there was about two hours and more work to be doneWe could safe harbor for the night at Avon Lake Power Plant and finish in the morning [redacted] ***’s response was “No! That's good enoughI DO NOT want anymore work done"When it came to travel time to move SSDD I, excavator, and ton Lorain Crane, SSDD dump scow, and Tug Cojak on common water travel speed is between 3.9-knots and the clistanee from SSDD home Dock Lorain and customers property by way of shipping channel out of Lorain harbor then shipping lane to [redacted] and to customers property is over milesThat is hours each way, hours plus on the day of question, N&S Rail Bridge in Lorain delayed our travels for approximately minutesSo therefore, our actual travel time that day was over seven hours.Please call with any questions.Anthony [redacted] S [redacted] President of Shore Dredge and Dock [redacted]