January 3, Revdex.com E Missouri Ave Phoenix, AZ RE: Complaint ID# [redacted] Dear Revdex.com, [redacted] Thank you for forwarding MsXXXXX's complaint and allowing us the opportunity to respondFirst American Credit Union strives to provide exceptional service and appreciates MsXXXXX's feedbackIn researching the issue, we determined there was a miscommunication in processing the original requestThere was also an item that prevented us from completing the original request that has since been resolvedAs a result, the accounts in question have now been closed and remaining funds sent to MsXXXXX I have personally attempted to contact MsXXXXX on several occasions, but unfortunately, my calls go unanswered, and her voicemail states it is not yet set upThe purpose of my call was to inform MsXXXXX of the solution and apologize for any confusion or frustration she experienced as a result of this eventIt is truly a privilege to have had the opportunity to serve MsXXXXX, and I wanted to personally express our gratitudeI would like to wish MsXXXXX all the best in future endeavors and hope to have the chance to earn her business again We thank you for the opportunity to respond and shall consider this matter closed unless we hear otherwise from the Revdex.com or our member Sincerely, xxxxxxxxxx Chief Operating Officer
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
Dear Revdex.com,Thank you for forwarding Ms. [redacted] complaint and allowing us the opportunity to respond. First American Credit Union strives to provide exceptional service and appreciates Ms. [redacted] feedback. I personally contacted Ms. [redacted] to gain insight and learn more about her...
experience in greater detail. First American Credit Union is grateful for the chance to work with our members through any situation. Based on our phone call, we were able to clear up any miscommunication and agreed upon an amicable solution. In addition to ATM deposits, we discussed the convenience of conducting transactions at participating Shared Branching locations throughout the country.At the conclusion of our call, I thanked Ms. [redacted] for the opportunity to earn her trust and expressed our great appreciation for her business. In closing, I gave Ms. [redacted] my direct contact information and asked that she reach out to me directly with any future concerns. We thank you again for the opportunity to respond and shall consider this matter closed unless we hear otherwise from the Revdex.com or our member.Sincerely,Phil P[redacted]Chief Operating Officer
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
[redacted] [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
January 3, 2016 Revdex.com 1010 E Missouri Ave Phoenix, AZ 85014 RE: Complaint ID# [redacted] Dear Revdex.com, [redacted] Thank you for forwarding Ms. XXXXX's complaint and allowing us the opportunity to respond. First American...
Credit Union strives to provide exceptional service and appreciates Ms. XXXXX's feedback. In researching the issue, we determined there was a miscommunication in processing the original request. There was also an item that prevented us from completing the original request that has since been resolved. As a result, the accounts in question have now been closed and remaining funds sent to Ms. XXXXX. I have personally attempted to contact Ms. XXXXX on several occasions, but unfortunately, my calls go unanswered, and her voicemail states it is not yet set up. The purpose of my call was to inform Ms. XXXXX of the solution and apologize for any confusion or frustration she experienced as a result of this event. It is truly a privilege to have had the opportunity to serve Ms. XXXXX, and I wanted to personally express our gratitude. I would like to wish Ms. XXXXX all the best in future endeavors and hope to have the chance to earn her business again. We thank you for the opportunity to respond and shall consider this matter closed unless we hear otherwise from the Revdex.com or our member. Sincerely, xxxxxxxxxx Chief Operating Officer
January 3, Revdex.com E Missouri Ave Phoenix, AZ RE: Complaint ID# [redacted] Dear Revdex.com, [redacted] Thank you for forwarding MsXXXXX's complaint and allowing us the opportunity to respondFirst American Credit Union strives to provide exceptional service and appreciates MsXXXXX's feedbackIn researching the issue, we determined there was a miscommunication in processing the original requestThere was also an item that prevented us from completing the original request that has since been resolvedAs a result, the accounts in question have now been closed and remaining funds sent to MsXXXXX I have personally attempted to contact MsXXXXX on several occasions, but unfortunately, my calls go unanswered, and her voicemail states it is not yet set upThe purpose of my call was to inform MsXXXXX of the solution and apologize for any confusion or frustration she experienced as a result of this eventIt is truly a privilege to have had the opportunity to serve MsXXXXX, and I wanted to personally express our gratitudeI would like to wish MsXXXXX all the best in future endeavors and hope to have the chance to earn her business again We thank you for the opportunity to respond and shall consider this matter closed unless we hear otherwise from the Revdex.com or our member Sincerely, xxxxxxxxxx Chief Operating Officer
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
Dear Revdex.com,Thank you for forwarding Ms. [redacted] complaint and allowing us the opportunity to respond. First American Credit Union strives to provide exceptional service and appreciates Ms. [redacted] feedback. I personally contacted Ms. [redacted] to gain insight and learn more about her...
experience in greater detail. First American Credit Union is grateful for the chance to work with our members through any situation. Based on our phone call, we were able to clear up any miscommunication and agreed upon an amicable solution. In addition to ATM deposits, we discussed the convenience of conducting transactions at participating Shared Branching locations throughout the country.At the conclusion of our call, I thanked Ms. [redacted] for the opportunity to earn her trust and expressed our great appreciation for her business. In closing, I gave Ms. [redacted] my direct contact information and asked that she reach out to me directly with any future concerns. We thank you again for the opportunity to respond and shall consider this matter closed unless we hear otherwise from the Revdex.com or our member.Sincerely,Phil P[redacted]Chief Operating Officer
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
[redacted] [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
January 3, 2016 Revdex.com 1010 E Missouri Ave Phoenix, AZ 85014 RE: Complaint ID# [redacted] Dear Revdex.com, [redacted] Thank you for forwarding Ms. XXXXX's complaint and allowing us the opportunity to respond. First American...
Credit Union strives to provide exceptional service and appreciates Ms. XXXXX's feedback. In researching the issue, we determined there was a miscommunication in processing the original request. There was also an item that prevented us from completing the original request that has since been resolved. As a result, the accounts in question have now been closed and remaining funds sent to Ms. XXXXX. I have personally attempted to contact Ms. XXXXX on several occasions, but unfortunately, my calls go unanswered, and her voicemail states it is not yet set up. The purpose of my call was to inform Ms. XXXXX of the solution and apologize for any confusion or frustration she experienced as a result of this event. It is truly a privilege to have had the opportunity to serve Ms. XXXXX, and I wanted to personally express our gratitude. I would like to wish Ms. XXXXX all the best in future endeavors and hope to have the chance to earn her business again. We thank you for the opportunity to respond and shall consider this matter closed unless we hear otherwise from the Revdex.com or our member. Sincerely, xxxxxxxxxx Chief Operating Officer