South Williamette Veterinary Clinic LLC

The mistaken charge was credited to the customers account immediately after receiving notification of the mistake, and she was promptly notified of that correction The foot trim difficulties were discussed at the time of service As it was, the feet were bleeding and could not be trimmed further without causing significant pain to the animals At the time, the client and I discussed trimming the feet more regularly so they could be gradually shortened The client agreed and stated that she meant to have them done earlier, but was unable to

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. It will have to be since it has become a my word against theirs and I don't have the money to fight this. I'm not happy but I am willing to let it go despite their comment having some inaccuracies.  I will let it go, but I will not continue to do business with them.Sincerely, [redacted]

The mistaken charge was credited to the customers account immediately after receiving notification of the mistake, and she was promptly notified of that correction.  The foot trim difficulties were discussed at the time of service.  As it was, the feet were bleeding and could not be...

trimmed further without causing significant pain to the animals.  At the time, the client and I discussed trimming the feet more regularly so they could be gradually shortened.   The client agreed and stated that she meant to have them done earlier, but was unable to.