SouthEast Bank

SouthEast Bank strives to provide excellent service to all customers in all situations, and regrets that Ms. is dissatisfied with the service she received. While the Case Description provided above does not provide any details other than to say "Fees" Ms. has previously expressed her objection to being charged a fee in connection with her SouthEast Bank checking account. Multiple SouthEast Bank employees have attempted to discuss this matter with Ms., who has a recollection of events that are not supported by the records of the Bank. SouthEast Bank believes the charge in question was correctly assessed and declines to provide any refund. If Ms. would like to discuss this matter further she can contact Senior Vice President and General Counsel .