Southeastern Transmission Center

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I think I didn't reject the response from M & S Auto properly, so I am sending in my rebuttal.I did not bring the car into the shop running hot,brought it in because it had a small leak at the top of the radiator, the car had never ran hotI wanted the radiator fixed before it got to that pointI brought it in for him to fix the radiatorWhen I called to ask him did it need to be replaced he said yes I told him to fix itSo that what I assumed he didYes my girlfriend did pick up the car and yes we drove it to DoverOn the way back the car did start running hotWe did call the tow truck, and had it towed to his shopThe tow truck driver wouldn't even had talked to him to tell the hose was off because he wasn't there when he dropped the car off at like or am in the morningHe is correct the hose was on the car when it got to the shop because I put it back onThe catalytic converter was not messed up prior to the car running hot,it was messed up due to the car running hotHe is responsible for all issues that the car has from due to it running hot

The car came in by a lady to be checked outThe first thing I told her was she needed a radiatorThe customer told me to replace itI didI called them and told them that motor was weak and it was because the catalyticconverter was badHe needed oneI explained to him what it doesIt makes the head compression on the valves causing it to heat upThey ignored it and came and picked up the carI have signs in my office that says no warranty after the vehical leaves without being repaired No warranty on used parts or labor

The car came in by a lady to be checked out. The first thing I told her was she needed a radiator. The customer told me to replace it. I did. I called them and told them that motor was weak and it was because the catalyticconverter was bad. He needed one. I explained to him what it does. It makes the head compression on the valves causing it to heat up. They ignored it and came and picked up the car. I have signs in my office that says no warranty after the vehical leaves without being repaired  No warranty on used parts or labor.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

I think I didn't reject the response from M...

& S Auto properly, so I am sending in my rebuttal.I did not bring the car into the shop running hot,. brought it in because it had a small leak at the top of the radiator, the car had never ran hot. I wanted the radiator fixed before it got to that point. I brought it in for him to fix the radiator. When I called to ask him did it need to be replaced he said yes I told him to fix it. So that what I assumed he did. Yes my girlfriend did pick up the car and yes we drove it to Dover. On the way back the car did start running hot. We did call the tow truck, and had it towed to his shop. The tow truck driver wouldn't even had talked to him to tell the hose was off because he wasn't there when he dropped the car off at like 12 or 1 am in the morning. He is correct the hose was on the car when it got to the shop because I put it back on. The catalytic converter was not messed up prior to the car running hot,it was messed up due to the car running hot. He is responsible for all issues that the car has from due to it running hot.