Southern Illinois University

Initial Business Response /* (1000, 8, 2015/12/09) */
Contact Name and Title: *** R***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@siu.edu
The SIUC course in which Ms*** enrolled in actually offered live online discussions each weekThis feature was noted in the course
syllabus which was contained on the class websiteMs***' claims about misleading advertising are incorrectWe advertised this course and our program, to cover certain academic contentWith or without video as a technological medium for content delivery, the critical feature - content delivery of said course, was offered as advertisedThe pedagogical preferences of each individual faculty, and emerging technologies of distance education change every yearOur website was updated, as all websites are, to highlight our program course offerings in ways we feel are most crucial for prospective studentsRemoving any reference to "video lectures" only occurred because such a feature is now too commonplace in distance technology to claim it a defining feature of our programHowever, the use of such technology has, and continues to occur with our courses when a faculty member is interested in utilizing itThe important matter at hand is that the program never offered a course which did not cover the academic content the course was claimed to be