Southern Maryland Women's Healthcare, P.A.

November 21, 2014To whom it may concern:We here at Southern Maryland Women's Healthcare strive to give the best quality of care to our patientsI spoke with the patient and informed her that I would investigate the matter and that there are different strains of the testFurthermore,
the test is performed so that we can make sure the patient can be treated appropriatelyOur office policy is that we contact our patients with any abresults and that the patients can contact our office if they have any concernsI spoke with the provider regarding this and she assured me that she would inform the patients that a lab test was sent and that she is usually very conscience of informing her patientsI also sent an email to all of our providers to remind them to inform their patientsI spoke with the patient and let her know what measures that I took to ensure that this doesn't happen againPatient satisfaction is utmost important to our practice.Sincerely,Elizabeth APractice Administrator