Southern Ohio Monument Company

Revdex.com: I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me

THIS WAS AN ORDER WE DID RECIEVE AND THE ORDER WE PLACED WITH OUR VENDOR THIS WAS MADE AND SHIPED BUT WAS LOST IN TRANSIT SO WE TOOK A MUCH LARGER STONE THAT WE HAD HERE THAT WE HAD SAVED WHEN WE HAD DONE A LARGER JOB AND MADE IT TO A ROCK BORDER SHAPE AND TOOK IT TO A LOCAL LAZER VENDOR TO DO ASAP WHICH THEY DID !!!!!!!!! AT WHICH TIME I CALLED THE FAMILY AND MET THEM AT THE LOCAL VENDOR TO SEE THE MARKER TO MAKE SURE THEY WERE HAPPY WITH IT AND THEY ADVISED MYSELF AND THE VENDOR THEY WERE HAPPY WITH THE SHAPE AND ETCHING TO GO AHEAD AND PLACE IT IN THE CEMETERY THE STONE MARKER WAS PUT IN PLACE AND WITHIN A DAY OR SOTHEN THE FAMILY CAME IN AND SAID THEY WERE NOT HAPPY WITH THE STONE AND WANTED A REFUND AND THAT WAS GIVEN TO THEM AT THAT TIME !!!!!!!!!!!!!

THIS WAS AN ORDER WE DID RECIEVE AND THE ORDER WE PLACED WITH OUR VENDOR . THIS WAS MADE AND SHIPED BUT WAS LOST IN TRANSIT . SO WE TOOK A MUCH LARGER STONE THAT WE HAD HERE THAT WE HAD SAVED WHEN WE HAD DONE A LARGER JOB AND MADE IT TO A ROCK BORDER SHAPE AND TOOK IT TO A LOCAL LAZER VENDOR TO...

DO ASAP WHICH THEY DID !!!!!!!!!  AT WHICH TIME I CALLED THE FAMILY AND MET THEM AT THE LOCAL VENDOR TO SEE THE MARKER TO MAKE SURE THEY WERE HAPPY WITH IT AND THEY ADVISED MYSELF AND THE VENDOR THEY WERE HAPPY WITH THE SHAPE AND ETCHING TO GO AHEAD AND PLACE IT IN THE CEMETERY . THE STONE MARKER WAS PUT IN PLACE AND WITHIN A DAY OR SO. THEN THE FAMILY CAME IN AND SAID THEY WERE NOT HAPPY WITH THE STONE AND WANTED A REFUND AND THAT WAS GIVEN TO THEM AT THAT TIME !!!!!!!!!!!!!

Revdex.com:
I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me.