Sign in

Southern Paint Pros

Sharing is caring! Have something to share about Southern Paint Pros? Use RevDex to write a review
Reviews Southern Paint Pros

Southern Paint Pros Reviews (1)

Southern Paint Pros failed to complete contractual work as agreed to and paid for in full.Southern Paint Pros agreed to and contracted with [redacted] to paint the wood exterior of her home, replace 6 windows and to wrap /paint and trim a large main front window. The service was to begin the 1st week of July and take approximately five days. For these services Suzanne Barnett was to pay the sum of $2900.00. The work has still not been completed almost 2monhs later. Payment was made in full by check to Southern Paint Pros almost a month and a half ago.Repeated calls by [redacted] to Southern Paint Pros has gotten only promises with no completion of the work. There remains only to finish the large main front window to be trimmed and painted as agreed. Desired SettlementThat Southern Paint Pros finish the work as contracted by finishing the large front window painting, caulking and trim by the first week in September.Or pay to have the work completed as contracted and agreed to PLUS a penalty for breach of contract and stress of following up and taking time to chase down Southern Paint Pros.Business Response Without any doubt Southern Paint Pros would like to schedule an appointment with homeowner [redacted], and come out and paint the bay window that the complaint is about. It's a simple misunderstanding between myself and my employees. The window got primed and I was told painted by an employee but apparently not. After this the employee will no longer be working because it has caused someone to file a complaint who was otherwise satisfied because Southern Paint Pros never gets a deposit and gets paid upon completion. This one window was subbed out to an aluminum trim person whom I paid to do this a week or so after the job was completed. I would like to personally come caulk and paint this one window on a day of homeowners choosing. Until I got this notice I had no idea there was any problem. I will also personally apologize to Suzanne for causing her undo stress. Sincerely,[redacted]Southern Paint Pros[redacted]Consumer Response I have given up on Mr. [redacted]. He does not keep his word, is just full of excuses and empty promises. A friend has painted the window for me. I would never recommend Mr. [redacted] company to anyone; I regret hiring him.[redacted]Business Response This homeowner never contacted me after I submitted my response to her. I don't know what I'm supposed to do about that. I read her reply about she's so 'pleased' she just wishes we would paint a 'brand new' window that I paid for. We put a coat of paint on it and told the lady via Revdex.com reply to call us back and she never did. Now I read she wishes she would've never hired us and she got her buddy to do it. I'm not full of any excuses and don't appreciate her comments but she is entitled to her opinion. I even tried calling this homeowner after receiving this letter to see why she never called. No answer and after 2 calls to both numbers provided I gave up.

Check fields!

Write a review of Southern Paint Pros

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Southern Paint Pros Rating

Overall satisfaction rating

Description: Painters

Address: 4060 Herons Landing Ln, Lakeland, Tennessee, United States, 38002-8480

Phone:

Show more...

Add contact information for Southern Paint Pros

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated