Southern Surgical Associates PA

I loved my surgeon, but the office is annoying to deal with. There are many other surgeons in the area who will be more accommodating. Southern Surgical makes you feel like you can't get the same level of service anywhere else. They send you to an internal group of specialists who regularly ping your insurance for rates that are often ABOVE the allowed amount that my insurance will pay... and I have really good insurance. It seems like a "fat farm" where the doctors involved in the referral ring benefit! The whole thing feels a bit 'scammy'. God forbid you miss an appointment. I missed an appointment exactly once and got SEVERAL snarky voicemails and letters in the mail about a $50 now show fee. SORRY but I'm not paying $50 because I missed an appointment to go and see a PA. She is very smart and personable but she always rushes you through appointments and then you get your claim letter in the mail and realize they've charged your insurance company over $500 for a rushed 15 minute appointment where they quickly assess your weight loss and your current diet and rush you out the door. The office thinks they 'won' by sending a certified letter asking me to seek care elsewhere since I am not happy with their service, but the joke's on them because I've already been seeing a different provider who is much more thorough and doesn't send me all over different places to get my diagnostics/psych/nutrition post op care. Would recommend for the pre-op, but post op... move on.","neg-1