Revdex.com:I contacted the business directly on May 3, I spoke to Jessica S [redacted] and after getting the run-around, initially, we decided to start anew She said she will send me another shipping label so that the defective hand-held mixer can be returned to her and a replacement shipped out I await receipt of the shipping label Once received we can then move forward with the resolution of this claim Kind regards, [redacted]
[redacted] Thank you - It is sad that it has come to this! I will mark my calendar for March 4th to give you time to get the check outI will notify you once the check is receivedRIC: Ms [redacted] - HB has agreed to send me $42.78, reimbursement for the initial toaster oven I have marked my calendar for 3/4/to see if it was receivedI will notify you as well if receivedThank you for your assistance [redacted]
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I was told I was still under warranty coverage, not this new version where they are doing me a favor by extending it I have a right to a warranty claim and free shipping I have consumer rights Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the
offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected]
Regards,
*** ***
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
To date, I haven't heard from the companyNo replacement or return envelope for the old mixer were mailed. The company has been nonresponsive.
Kind regards,
*** ***
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID
***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
I have been out of touch for the past week,I am so sorry I didn't get back to you in a timely manner.This is the plug they said they didn't get,I sent it twice
HBB issued a prepaid UPS shipping label to consumer on April 5, The tracking number is
255);">***
We have no record of the return of this item, no is there evidence that the label has been used, according to UPS.
Once we receive the crock, we will issue a replacement
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made
by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** *** Thank you from the bottom of my heartI just got off the phone with *** from Revdex.com, and the *** truck pulled up to my door with my coffee makerI can't believe the power you folks haveI thank you once again*** ***
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected]
Regards,
*** ***
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID 11124396, and have determined that this proposed action would not resolve my complaint. For your...
reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
They did not say when they would contact me for a full refund. I will wait until Friday to hear from them
Regards,
[redacted]
Revdex.com:
I have reviewed the offer made by the business in reference to...
complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [email protected].
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Better...
Business Bureau:
I have reviewed the offer made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,
[redacted]
and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I was told I was still under warranty coverage, not this new version where they are doing me a favor by extending it. I have a right to a warranty claim and free shipping. I have consumer rights.
Regards,
[redacted]
[redacted]
Thank you - It is sad that it has come to this! I will mark my calendar for March 4th to give you time to get the check out. I will notify you once the check is received.
RIC: Ms. [redacted] - HB has agreed to send me $42.78, reimbursement for the initial toaster oven. I have marked my calendar for 3/4/16 to see if it was received. I will notify you as well if received.
Thank you for your assistance.
[redacted]
Unfortunately, we do not have a copy of the UPS shipping label. We do however, have the tracking number associated with the label.
The label was mailed by Monday, April 4th.
UPS tracking #: [redacted]
reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.They should try to hep me get the complaint to the company instead of brushing me off. I will never do anymore business with Hamilton Beach. I would advise anyone to avoid them at all cost.
Regards,
[redacted]
They are sell a defective product. I do not expect mold to grow between the two oring or seals.
Better Business...
Bureau:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
Revdex.com:I contacted the business directly on May 3, 2016. I spoke to Jessica S[redacted] and after getting the run-around, initially, we decided to start anew. She said she will send me another shipping label so that the defective hand-held mixer can be returned to her and a replacement shipped out. I await receipt of the shipping label. Once received we can then move forward with the resolution of this claim.
Kind regards,
[redacted]
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The company most assuredly received my return and I can prove it.
I was given a return receipt via email on 3/24/16, with the following tracking number: [redacted] It was delivered, according to [redacted], on 3/3/16. This can be verified on the UPS website. See attached UPS proof of delivery. I demand a replacement crock or a full refund. I will NEVER buy another Hamilton Beach product.
Regards,
[redacted]
Revdex.com:I contacted the business directly on May 3, I spoke to Jessica S [redacted] and after getting the run-around, initially, we decided to start anew She said she will send me another shipping label so that the defective hand-held mixer can be returned to her and a replacement shipped out I await receipt of the shipping label Once received we can then move forward with the resolution of this claim Kind regards, [redacted]
[redacted] Thank you - It is sad that it has come to this! I will mark my calendar for March 4th to give you time to get the check outI will notify you once the check is receivedRIC: Ms [redacted] - HB has agreed to send me $42.78, reimbursement for the initial toaster oven I have marked my calendar for 3/4/to see if it was receivedI will notify you as well if receivedThank you for your assistance [redacted]
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I was told I was still under warranty coverage, not this new version where they are doing me a favor by extending it I have a right to a warranty claim and free shipping I have consumer rights Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the
offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected]
Regards,
*** ***
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
To date, I haven't heard from the companyNo replacement or return envelope for the old mixer were mailed. The company has been nonresponsive.
Kind regards,
*** ***
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID
***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
I have been out of touch for the past week,I am so sorry I didn't get back to you in a timely manner.This is the plug they said they didn't get,I sent it twice
HBB issued a prepaid UPS shipping label to consumer on April 5, The tracking number is
255);">***
We have no record of the return of this item, no is there evidence that the label has been used, according to UPS.
Once we receive the crock, we will issue a replacement
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made
by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** *** Thank you from the bottom of my heartI just got off the phone with *** from Revdex.com, and the *** truck pulled up to my door with my coffee makerI can't believe the power you folks haveI thank you once again*** ***
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected]
Regards,
*** ***
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID 11124396, and have determined that this proposed action would not resolve my complaint. For your...
reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
They did not say when they would contact me for a full refund. I will wait until Friday to hear from them
Regards,
[redacted]
Revdex.com:
I have reviewed the offer made by the business in reference to...
complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [email protected].
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Better...
Business Bureau:
I have reviewed the offer made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,
[redacted]
Revdex.com:
I have reviewed the offer...
and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I was told I was still under warranty coverage, not this new version where they are doing me a favor by extending it. I have a right to a warranty claim and free shipping. I have consumer rights.
Regards,
[redacted]
[redacted]
Thank you - It is sad that it has come to this! I will mark my calendar for March 4th to give you time to get the check out. I will notify you once the check is received.
RIC: Ms. [redacted] - HB has agreed to send me $42.78, reimbursement for the initial toaster oven. I have marked my calendar for 3/4/16 to see if it was received. I will notify you as well if received.
Thank you for your assistance.
[redacted]
[redacted] is the trademark licensee for the [redacted] who will contact the consumer to discuss a refund.
Unfortunately, we do not have a copy of the UPS shipping label. We do however, have the tracking number associated with the label.
The label was mailed by Monday, April 4th.
UPS tracking #: [redacted]
Revdex.com:
I have...
reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.They should try to hep me get the complaint to the company instead of brushing me off. I will never do anymore business with Hamilton Beach. I would advise anyone to avoid them at all cost.
Regards,
[redacted]
They are sell a defective product. I do not expect mold to grow between the two oring or seals.
Better Business...
Bureau:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
Revdex.com:I contacted the business directly on May 3, 2016. I spoke to Jessica S[redacted] and after getting the run-around, initially, we decided to start anew. She said she will send me another shipping label so that the defective hand-held mixer can be returned to her and a replacement shipped out. I await receipt of the shipping label. Once received we can then move forward with the resolution of this claim.
Kind regards,
[redacted]
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The company most assuredly received my return and I can prove it.
I was given a return receipt via email on 3/24/16, with the following tracking number: [redacted] It was delivered, according to [redacted], on 3/3/16. This can be verified on the UPS website. See attached UPS proof of delivery. I demand a replacement crock or a full refund. I will NEVER buy another Hamilton Beach product.
Regards,
[redacted]