We had been in contact with the customer since his problem began. We replaced his damaged window on Tuesday - January 6th - 2015. I called the customer on Tuesday - January 13th - to see if everything was to his satisfaction. I have not heard back from him yet so I assuming
that his complaint has be satisfied.
*** ***
Job Coordinator
Southern Vinyl Window Mfg
We have scheduled Mr*** to replace his IG's in the three windows that had gone bad for Wednesday February 10, at 9:a.mHopefully this will take care of his problem.
Thank You,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution is satisfactory to me.
Regards,
*** ***
This note is concerning complaint #***. I have not heard from anyone from Southern Vinyl about replacing my windows. I would like my complaint reopened because it has not been resolved by March 15, like *** told the Revdex.com that it would beThank you, *** ***
Dear [redacted]
I am very sorry that this service call has taken so long to correct for you. As I said this morning we did have the windows ready but it was my fault - plain human error - that the grids were not put in. I can arrange for us to be out there on Monday the 20th...
instead of Thursday the 23rd to complete this repair. Please let me know if Monday is a good day for you.Sincerely,
[redacted]
Job Coordinator
Southern Vinyl Windows
Liberty, SC 29657
[redacted]
Spoke to [redacted] on October 21, 2015 & told her that we had to order tempered glass for her bathroom window & as soon as it comes in we will schedule our service person to come replace the insulated glass unit.
[redacted] said to let you know that she will try to have [redacted] windows fixed by March 15,
We had been in contact with the customer since his problem began. We replaced his damaged window on Tuesday - January 6th - 2015. I called the customer on Tuesday - January 13th - to see if everything was to his satisfaction. I have not heard back from him yet so I assuming
that his complaint has be satisfied.
*** ***
Job Coordinator
Southern Vinyl Window Mfg
Please note that the customer has been called and an appointment has been made for Friday September 12th to replace the missing units
We have scheduled Mr*** to replace his IG's in the three windows that had gone bad for Wednesday February 10, at 9:a.mHopefully this will take care of his problem.
Thank You,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution is satisfactory to me.
Regards,
*** ***
This note is concerning complaint #***. I have not heard from anyone from Southern Vinyl about replacing my windows. I would like my complaint reopened because it has not been resolved by March 15, like *** told the Revdex.com that it would beThank you, *** ***
Dear [redacted]
I am very sorry that this service call has taken so long to correct for you. As I said this morning we did have the windows ready but it was my fault - plain human error - that the grids were not put in. I can arrange for us to be out there on Monday the 20th...
instead of Thursday the 23rd to complete this repair. Please let me know if Monday is a good day for you.Sincerely,
[redacted]
Job Coordinator
Southern Vinyl Windows
Liberty, SC 29657
[redacted]
[redacted] said to let you know that she will try to have [redacted] windows fixed by March 15,...
2016.
Spoke to [redacted] on October 21, 2015 & told her that we had to order tempered glass for her bathroom window & as soon as it comes in we will schedule our service person to come replace the insulated glass unit.