Pinnacle Cabinets gave me THE WORST customer service that I have ever received. The company mismeasured my kitchen. When the installers came in to install my $10,000.00 worth of cabinets, the were very rude and incompetent. They had allocated 32 inches for a 35 inch refrigerator. When I mentioned that fact to the installer, their response was for me to go purchase a different refrigerator. I told them to move the cabinets. They pitched a fit like a two year old. Jane said that she would order an additional cabinet to fill the space where she misfigured. She never even apologized for her mistake or the awful treatment received by her installers. When she ordered the new cabinet, she said that they would be installed either the day they came into her warehouse the next day. The day they were due, I called her and she said her installer was out of town with a family situation. I asked for a different installer and she said NO. I told her I'd come get the cabinets and get them installed myself and she said I wasn't welcome at her business to send check with someone else. I did that and when it arrived at job site, the order still was not complete. She did complete the order later that same day. I WILL NEVER DO BUSINESS WITH THAT COMPANY AGAIN,
Pinnacle Cabinets gave me THE WORST customer service that I have ever received. The company mismeasured my kitchen. When the installers came in to install my $10,000.00 worth of cabinets, the were very rude and incompetent. They had allocated 32 inches for a 35 inch refrigerator. When I mentioned that fact to the installer, their response was for me to go purchase a different refrigerator. I told them to move the cabinets. They pitched a fit like a two year old. Jane said that she would order an additional cabinet to fill the space where she misfigured. She never even apologized for her mistake or the awful treatment received by her installers. When she ordered the new cabinet, she said that they would be installed either the day they came into her warehouse the next day. The day they were due, I called her and she said her installer was out of town with a family situation. I asked for a different installer and she said NO. I told her I'd come get the cabinets and get them installed myself and she said I wasn't welcome at her business to send check with someone else. I did that and when it arrived at job site, the order still was not complete. She did complete the order later that same day. I WILL NEVER DO BUSINESS WITH THAT COMPANY AGAIN,