Complaint: [redacted] I am rejecting this response because: Insurance was NOT required by the bank in order for me to take possession at the time I purchased the vehicle [redacted] was aware I planned on purchasing insurance with my agentHe also said I do NOT need insurance at this timeAs I previously mentioned I purchased the insurance with [redacted] based on the reduced down payment he offered The vehicle already came WITH a year service contractWhat [redacted] fails to realize is that I want my year service contract, however I do not want to pay anything for itTherefore, refund the $1,to the bank and stipulate that the year service contract will remain [redacted] also failed to mention the down paymentWhen I stated [redacted] wasn’t willing to reduce the purchase price, but suddenly was able to reduce it upon insurance purchaseWhy aren’t you willing to drop the price further? [redacted] again failed to mention the maintenance records for the vehicleWhere are they? Where is the vehicle manual? How do I cancel Sirus XM Radio? How do I cancel On Star? What coverage do I get for maintenance and repair? [redacted] please ANSWER my questionsYou touched on issues and that’s it Lastly, should [redacted] w/Winter Honda intends not to completely resolve these issues to a satisfied and complete close, I have no choice but to continue to pursue this matter with another entity Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: Insurance was NOT required by the bank in order for me to take possession at the time I purchased the vehicle [redacted] was aware I planned on purchasing insurance with my agentHe also said I do NOT need insurance at this timeAs I previously mentioned I purchased the insurance with [redacted] based on the reduced down payment he offered The vehicle already came WITH a year service contractWhat [redacted] fails to realize is that I want my year service contract, however I do not want to pay anything for itTherefore, refund the $1,to the bank and stipulate that the year service contract will remain [redacted] also failed to mention the down paymentWhen I stated [redacted] wasn’t willing to reduce the purchase price, but suddenly was able to reduce it upon insurance purchaseWhy aren’t you willing to drop the price further? [redacted] again failed to mention the maintenance records for the vehicleWhere are they? Where is the vehicle manual? How do I cancel Sirus XM Radio? How do I cancel On Star? What coverage do I get for maintenance and repair? [redacted] please ANSWER my questionsYou touched on issues and that’s it Lastly, should [redacted] w/Winter Honda intends not to completely resolve these issues to a satisfied and complete close, I have no choice but to continue to pursue this matter with another entity Sincerely, [redacted]