Sign in

Southwest Restoration

Sharing is caring! Have something to share about Southwest Restoration? Use RevDex to write a review
Reviews Southwest Restoration

Southwest Restoration Reviews (1)

Initial Business Response / [redacted] (1000, 6, 2015/06/04) */ In November of I received a complaint from the property management company representing the ***'s that the laminate flooring we installed in September of had failed at the rental property of [redacted] located at XXXXX [redacted] [redacted] CA XXXXXI immediately scheduled an appointment with the tenets to inspect the flooringMy initial inspection I observed areas where the laminate flooring had swelled and the photo finish was peelingOne area was in front of the dishwasher and the other next to the recliner in the family roomI called the manufacturer and scheduled an immediate inspection on December 4, to determine the cause of the flooring failure.(see attached report)It was determined the cause was consumer related issues, water damageAfter submitting this report to [redacted] she nastily demanded I replace her floor or she would file a complaint with the CSLBI in turn demanded that she hire an independent inspector and if his findings demonstrate we are at fault I will replace her floor and if not she will have to address these issues with her tenantsThe inspector she hired found the same results as the one I hiredIn fact her inspector found animal urine in the laminate as well as water damage from consumer related issuesAt this time I requested the balance of $she still owed [redacted] ignored my request for payment and I sent her a letter stating that I would place a lien on her property and initiate small claims action to recover my moneyI did exactly that April 27, and on March 23, she issued a check to us for the amount she owed of $We told the county recorder to release the lienSeveral months later, May 12, [redacted] ***'s property management company called on at 5pm and left a nasty message on my voice mail stating that if I didn't release the lien by end of day Wednesday I would be sorryI responded the next day May 13, and stated that we instructed the county recorder to release the lien and to speak with them pleaseI don't know if they called the county recorder or notI retrieved the release of lien papers we had on file and sent them to the property managerThe property manager said we need to notarize the papers so I did and sent the notarized papers to herWe called the County recorder June 1, and they stated they are at least month backed up with their recordings and all parties need to waitRecently I have received numerous nasty and threatening emails from [redacted] ***She Thank you for your time [redacted] President, Southwest Restoration Inc XXX-XXX-XXXX Initial Consumer Rebuttal / [redacted] (3000, 8, 2015/06/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) This response is a total lieAs previously outlined in my original filing as per the dates cited, The INSURANCE COMPANY was processing his SUPPLEMENTAL billingAs previously stated he was paid ALL money due including the fee he demanded to release the lienThere is NO money in dispute EXCEPT our money being held in escrow because this person has failed to this day 6/5/to provide RECORDED copies of a lien releaseAs previously stated, the only copies he has provided are the useless copies we received on May As for his claim of my wife being rude, demanding and nasty suffice it to say, this is a total lie and describes his own behaviorAs to the work he did, those same reports he refers to indicate that there is shared responsibility on his part as to why the floor had to be completely redoneAgain that IS NOT in dispute here Final Consumer Response / [redacted] (2000, 11, 2015/06/25) */ Lien was removed June

Check fields!

Write a review of Southwest Restoration

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Southwest Restoration Rating

Overall satisfaction rating

Address: 43176 Business Park Drive, Suite 101, Temecula, California, United States, 92590-3622

Phone:

Show more...

Web:

www.southwestrestoration.net

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Southwest Restoration, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Southwest Restoration

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated