Initial Business Response / [redacted] (1000, 12, 2016/01/22) */ [redacted] See Attached [redacted] Initial Consumer Rebuttal / [redacted] (3000, 14, 2016/01/22) */ (The consumer indicated he/she DID NOT accept the response from the business.) Because the contractor is lying and was only at my house once besides the year walk through for the HVAC equipmentThe other issues that where brought up on this complaint where included in the latter that he received in DecemberI had contacted the HVAC supplier and he will not due anythingThis falls on the builderI would like this resolved Final Business Response / [redacted] (4000, 18, 2016/02/11) */ [redacted] Hard copy attached [redacted] Mr***, Please find this letter as an update from our conversation this past MondayMr [redacted] has not contacted Minnesota Mechanical regarding the noise in his furnace at allHowever, Minnesota Mechanical has contacted the representative from Tempstar (the furnace manufacturer) and they will be setting up a site visit with Mr [redacted] in about weeks but definitely before the end of the monthThey will assess the issue and provide a written report
Initial Business Response / [redacted] (1000, 12, 2016/01/22) */ [redacted] See Attached [redacted] Initial Consumer Rebuttal / [redacted] (3000, 14, 2016/01/22) */ (The consumer indicated he/she DID NOT accept the response from the business.) Because the contractor is lying and was only at my house once besides the year walk through for the HVAC equipmentThe other issues that where brought up on this complaint where included in the latter that he received in DecemberI had contacted the HVAC supplier and he will not due anythingThis falls on the builderI would like this resolved Final Business Response / [redacted] (4000, 18, 2016/02/11) */ [redacted] Hard copy attached [redacted] Mr***, Please find this letter as an update from our conversation this past MondayMr [redacted] has not contacted Minnesota Mechanical regarding the noise in his furnace at allHowever, Minnesota Mechanical has contacted the representative from Tempstar (the furnace manufacturer) and they will be setting up a site visit with Mr [redacted] in about weeks but definitely before the end of the monthThey will assess the issue and provide a written report