Sovereign Laboratories

We are refunding the clients money in full today by CheckIt is being mailed to her address in Sioux Falls, SD

Our returns policy is plainly stated on our website: Sovereign Laboratories Refund PolicyWe are happy to refund the purchase price of any un-opened product within thirty (30) days of the original purchase date. NO questions asked, although your feedback is certainly welcomed.... We will replace any defective product and send out a replacement product if you return the defective product to us. No initial or return shipping fees will be refunded.First-Time Users Of Colostrum-LD®If you are not satisfied with your FIRST purchase of Colostrum-LD® capsules, we will refund the purchase price. All you need to do is return the empty bottle. This applies to a first-time purchaser and applies only to ONE BOTTLE.Please note: New or first-time users of colostrum may experience a detox event which can mimic flu-like symptoms (called Herxheimer reactions) and may cause temporary mild diarrhea or constipation. This is normal, and one out of five first-time users experience this. It is not a reason to stop taking colostrum. You should reduce your dosage to a minimum amount (one capsule per day, or ½ teaspoon) until the body adjusts, and then increase your dosage as desired to achieve optimal results.Return ProcessTo initiate the refund process, please email us at [email protected] and include “requesting a refund” in the subject line. We will email you the address of our Returns Department. You must enclose the purchase receipt with the product being returned.The customer did not meet our requirements for refund. Products were returned without authorization, all products were used up and not re-sellable. We cannot and do not guarantee any specific health results in our promotions as intimated by the customers complaint. Our products are thoroughly tested by a licensed [redacted] lab and certified [redacted] and [redacted] and meet and exceed all regulatory requirements for quality, safety and purity. Upon receipt of the return we refunded the customer the purchase price of one bottle of colostrum LD capsules as we promise above. We do not and never will offer to pay for customers to try our products at our expense.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.This has not been settled at all I have received no refund
Regards,
*** ***

Our returns policy is plainly stated on our website: Sovereign Laboratories Refund PolicyWe are happy to refund the purchase price of any un-opened product within thirty (30) days of the original purchase date. NO questions asked, although your feedback is certainly welcomed....

We will replace any defective product and send out a replacement product if you return the defective product to us. No initial or return shipping fees will be refunded.First-Time Users Of Colostrum-LD®If you are not satisfied with your FIRST purchase of Colostrum-LD® capsules, we will refund the purchase price. All you need to do is return the empty bottle. This applies to a first-time purchaser and applies only to ONE BOTTLE.Please note: New or first-time users of colostrum may experience a detox event which can mimic flu-like symptoms (called Herxheimer reactions) and may cause temporary mild diarrhea or constipation. This is normal, and one out of five first-time users experience this. It is not a reason to stop taking colostrum. You should reduce your dosage to a minimum amount (one capsule per day, or ½ teaspoon) until the body adjusts, and then increase your dosage as desired to achieve optimal results.Return ProcessTo initiate the refund process, please email us at [email protected] and include “requesting a refund” in the subject line. We will email you the address of our Returns Department. You must enclose the purchase receipt with the product being returned.The customer did not meet our requirements for refund. Products were returned without authorization, all products were used up and not re-sellable. We cannot and do not guarantee any specific health results in our promotions as intimated by the customers complaint. Our products are thoroughly tested by a licensed [redacted] lab and certified [redacted] and [redacted] and meet and exceed all regulatory requirements for quality, safety and purity.  Upon receipt of the return we refunded the customer the purchase price of one bottle of colostrum LD capsules as we promise above. We do not and never will offer to pay for customers to try our products at our expense.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.This has not been settled at all I have received no refund

Regards,

Our returns policy is plainly stated on our website: Sovereign Laboratories Refund PolicyWe are happy to refund the purchase price of any un-opened product within thirty (30) days of the original purchase date. NO questions asked, although your feedback is certainly welcomed....

We will replace any defective product and send out a replacement product if you return the defective product to us. No initial or return shipping fees will be refunded.First-Time Users Of Colostrum-LD®If you are not satisfied with your FIRST purchase of Colostrum-LD® capsules, we will refund the purchase price. All you need to do is return the empty bottle. This applies to a first-time purchaser and applies only to ONE BOTTLE.Please note: New or first-time users of colostrum may experience a detox event which can mimic flu-like symptoms (called Herxheimer reactions) and may cause temporary mild diarrhea or constipation. This is normal, and one out of five first-time users experience this. It is not a reason to stop taking colostrum. You should reduce your dosage to a minimum amount (one capsule per day, or ½ teaspoon) until the body adjusts, and then increase your dosage as desired to achieve optimal results.Return ProcessTo initiate the refund process, please email us at [email protected] and include “requesting a refund” in the subject line. We will email you the address of our Returns Department. You must enclose the purchase receipt with the product being returned.The customer did not meet our requirements for refund. Products were returned without authorization, all products were used up and not re-sellable. We cannot and do not guarantee any specific health results in our promotions as intimated by the customers complaint. Our products are thoroughly tested by a licensed [redacted] lab and certified [redacted] and [redacted] and meet and exceed all regulatory requirements for quality, safety and purity.  Upon receipt of the return we refunded the customer the purchase price of one bottle of colostrum LD capsules as we promise above. We do not and never will offer to pay for customers to try our products at our expense.

We are refunding the clients money in full today by Check. It is being mailed to her address in Sioux Falls, SD