SP Payroll and Tax Services, LLC

On April 15, my husband and I paid $to Stacey P [redacted] of SP Payroll and Tax Services filed Joint taxes for me and my husband [redacted] We were told that we were going to owe the IRS approximately $2400.00.---- [redacted] paid SP Payrolll and Tax Services $for their tax preparation and their actual balance was $but I let go just because I wanted to get them out of my office because this was their 2nd appt set to complete their tax return due to being unorganized and lack of communication amongst [redacted] and [redacted] After our taxes were filed electronically we discovered there was a dependent child on our taxes that we did not knowIt was discovered that the wrong child was filed on our income taxesWe brought this to Miss ***'s attentionand question how or who was this kidMiss [redacted] did not know and we ask for the issue to be correctedMiss [redacted] did the corrections on another 1040.------Be advised that [redacted] and [redacted] taxes were not filed electronically because they owed so they had to mail them in on their own, SP Payroll and Tax Services "CANNOT" electronically files taxes when a taxpayer has a tax liability.May 12, Email from [redacted] below:From: " [redacted] " > > > To: "[email protected]" > > > Cc: "[email protected]" > > > Subject: Tax Error and Questions> > > Date: Tue, May 12, 11:AM> > > > > > Hi ***,> > > As we reviewed our taxes to began the payment plan with the IRS, We noticed that you did not file for tax credit for our daughter ***Also, [redacted] is not on our taxes at all [redacted] is our year old daughter We have three kids - ***r (20), [redacted] (16), and [redacted] (10) We were able to file the tax credit for [redacted] and [redacted] last year We do not understand why we were not able to file for both [redacted] and [redacted] this year I thought maybe it is because we have the wrong child on our taxes We have a "***" on our taxes with a ss# that is not the name and social for *** We would like to get this corrected so we can make sure the amount owed is what we owe or if we owe anything.> > > Please give me a call at your earliest at 614-270- Thank you [redacted] SP Payroll and Tax Services corrected this without any questions even though I felt [redacted] and [redacted] had came not organized again on the 2nd attempt to finish their tax preparationThey were bickering amongst one another as though I was not their so that is why information was incorrectI also asked [redacted] if [redacted] was the daughter and he said "Yes".On this day I let [redacted] know that I will not do their taxes next year also I called the IRS to make sure everything was done correctly because with owing I did not want to delay it any longerI discovered through the IRS that the corrections should have been done on a 1040XI e-mailed Miss P [redacted] and told her that the corrections needed to be done on a different form, a 1040XAt this time Miss P***'s tone in her e-mails indicated that she was agitatedNot sure whyMy husband and I did not make the errorMiss P [redacted] said we should have caught the mistakeMiss P [redacted] then later e-mailed my husband and told him she would make the corrections but we needed to pay her an extra $We did not think that was fairThe error was made on her end and we should not have had to pay extra to have it properly corrected.----SP Payroll and Tax Services time is valuable and I felt I have already gotten cheated on the first transaction and [redacted] and [redacted] was a waist of my timeAfter my husband questioned as to why we should pay her more, she needed to hang up and told my husband to call her backMy husband did so the next day and Miss P [redacted] did not answerMy husband called back everyday for about two weeks and never got a reply from Miss P***We then took our taxes to H&R Block to try and have everything taken care of and resubmittedWe then discovered with H & R Block that we in turn did not owe $but had a refund.---Going from owing in your situation to getting a refund "Smells" like fraud to me because I know how high your tax liability was and [redacted] or [redacted] withholdings are "VERY" low There were tons of miscalculations on top of the error that was originally done.----Information put on [redacted] and [redacted] tax returns was based on the information given to SP Payroll and Tax Services We ended up paying H & R Block $for the proper filing of our taxes.---I feel [redacted] and [redacted] owes me $for the two 1/2hr interviews I had with them to prepare their tax returnBottom line [redacted] and [redacted] does not communicate amongst one another and SP Payroll and Tax Services has been put in the middle of it She did not know how much her husband wrote the check out for I also see alot of things that do not make any sense in this complaint

On April 15, 2014 my husband and I paid $50.00 to Stacey P[redacted] of SP Payroll and Tax Services filed Joint taxes for me and my husband [redacted]. We were told that we were going to owe the IRS approximately $2400.00.----[redacted] paid SP Payrolll and Tax Services $55 for their tax...

preparation and their actual balance was $80 but I let go just because I wanted to get them out of my office because this was their 2nd appt set to complete their 2014 tax return due to being unorganized and lack of communication amongst [redacted] and [redacted]. After our taxes were filed electronically we discovered there was a dependent child on our taxes that we did not know. It was discovered that the wrong child was filed on our 2014 income taxes. We brought this to Miss [redacted]'s attention. and question how or who was this kid. Miss [redacted] did not know and we ask for the issue to be corrected. Miss [redacted] did the corrections on another 1040.------Be advised that [redacted] and [redacted] taxes were not filed electronically because they owed so they had to mail them in on their own, SP Payroll and Tax Services "CANNOT" electronically files taxes when a taxpayer has a tax liability.May 12, 2015 Email from [redacted] below:From: "[redacted]" <[email protected]>> > > To: "[email protected]" <[email protected]>> > > Cc: "[email protected]" <[email protected]>> > > Subject: Tax Error and Questions> > > Date: Tue, May 12, 2015 11:41 AM> > > > > > Hi [redacted],> > > As we reviewed our taxes to began the payment plan with the IRS, We noticed that you did not file for tax credit for our daughter [redacted]. Also, [redacted] is not on our taxes at all.  [redacted] is our 16 year old daughter.  We have three kids - [redacted]r (20), [redacted] (16), and [redacted] (10).  We were able to file the tax credit for [redacted] and [redacted] last year.  We do not understand why we were not able to file for both [redacted] and [redacted] this year.  I thought maybe it is because we have the wrong child on our taxes.  We have a "[redacted]" on our taxes with a ss# that is not the name and social for [redacted].  We would like to get this corrected so we can make sure the amount owed is what we owe or if we owe anything.> > > Please give me a call at your earliest at 614-270-1276.  Thank you. [redacted]SP Payroll and Tax Services corrected this without any questions even though I felt [redacted] and [redacted] had came not organized again on the 2nd attempt to finish their 2014 tax preparation. They were bickering amongst one another as though I was not their so that is why information was incorrect. I also asked [redacted] if [redacted] was the daughter and he said "Yes".On this day I let [redacted] know that I will not do their taxes next year also.  I called the IRS to make sure everything was done correctly because with owing I did not want to delay it any longer. I discovered through the IRS that the corrections should have been done on a 1040X. I e-mailed Miss P[redacted] and told her that the corrections needed to be done on a different form, a 1040X. At this time Miss P[redacted]'s tone in her e-mails indicated that she was agitated. Not sure why. My husband and I did not make the error. Miss P[redacted] said we should have caught the mistake. Miss P[redacted] then later e-mailed my husband and told him she would make the corrections but we needed to pay her an extra $80.00. We did not think that was fair. The error was made on her end and we should not have had to pay extra to have it properly corrected.----SP Payroll and Tax Services time is valuable and I felt I have already gotten cheated on the first transaction and [redacted] and [redacted] was a waist of my time. After my husband questioned as to why we should pay her more, she needed to hang up and told my husband to call her back. My husband did so the next day and Miss P[redacted] did not answer. My husband called back everyday for about two weeks and never got a reply from Miss P[redacted]. We then took our taxes to H&R Block to try and have everything taken care of and resubmitted. We then discovered with H & R Block that we in turn did not owe $2400.00 but had a refund.---Going from owing in your situation to getting a refund "Smells" like fraud to me because I know how high your tax liability was and [redacted] or [redacted] withholdings are "VERY" low There were tons of miscalculations on top of the error that was originally done.----Information put on [redacted] and [redacted] 2014 tax returns was based on the information given to SP Payroll and Tax Services.   We ended up paying H & R Block $149.00 for the proper filing of our taxes.---I feel [redacted] and [redacted] owes me $250 for the two 1 1/2hr interviews I had with them to prepare their 2014 tax return. Bottom line [redacted] and [redacted] does not communicate amongst one another and SP Payroll and Tax Services has been put in the middle of it.  She did not know how much her husband wrote the check out for.  I also see alot of things that do not make any sense in this complaint.