SP+

------- Forwarded message ----------From: ***@ [redacted] .netDate: Sun, Jan 15, at 6:PMSubject: ID # [redacted] To: [redacted] @myRevdex.com.orgHi,Would you update this matter, please? The business has issued a refund; there is no problem anymore; When the Revdex.com had contacted me a few days ago, I had not received the check as of yetTwo days later the check arrivedPlease close this matter; accepted by the consumerThank you,***

----- Forwarded message ----------From: Revdex.com of Metro Washington DCDate: Fri, Jan 6, at 4:PMSubject: Fwd: ID #***To: *** *** ---------- Forwarded message ----------From: Ken
G*** Date: Fri, Jan 6, at 3:PMSubject: ID #***To: [email protected] received this letter regarding the customer complaint. In it the letter states you attempted to email me and I have not received any emails from you(?).Regarding *** ***, he has been refunded his $20. Unfortunately, I originally submitted the request in November and was not notified the the initial request was rejected due to an error on my part. I resubmitted the request in December 22nd, it was approved on the same day and check issued. The account was marked completed on Dec28th *** *** should have received his check by now. I usually do not hear from customers after they receive their checks. I expect that he has it already.If you have any other questions please feel free to contact me anytime.Regards,RKenneth G***Senior Facility Manager p:###-###-####e: ***@spplus.com*** *** **., Philadelphia, Pa 19103About SP+ spplus.com/AboutUsDownload SP+ App spplus.com/AppConnect ***.com/company/sp_plus

--- Forwarded message ----------From: John K***l Date: Tue, Jan 31, at 11:AMSubject: Complaint ID ***To: ***@myRevdex.com.orgGood morning ***,Please see below our response to Revdex.com complain ID ***. If you have any questions please feel free to
reach out to me by email anytime.Thanks,JohnResponse:*** ***We apologize for the issue you had while parked in our garage. It is our company policy that any customer who does not have their ticket must pay the posted lost ticket rate, in this case $32. Although you may not have felt the parking attendant handled the situation with empathy we found that they followed proper procedures. Unfortunately, we can not offer you a refund for this transaction as our findings show the parking attendant followed procedure.Thanks,John K***John K***Senior Manager

From: Revdex.com of Metro Washington DC">Date: Fri, May 15, at 3:PMSubject: Fwd: My complaint submitte 5/12/2015To: *** *** ---------- Forwarded message ----------From: Date: Fri, May 15, at 2:PMSubject: My complaint submitte 5/12/2015To: [email protected]
My complaint against SP+ has been resolved by them so there no need for further actionThank youThe complaint ID is *** ***
*** *** *** **
Wynnewood, Pa***
*** *** *** *** *** *** *** *** *** ** ** *** *** Philadelphia, Pa., *** ###-###-#### ***@***.com

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:There was nothing I could do to avoid what happenedI even attempted to get another ticket to avoid having to pay full priceI should not be held liable in this type of situation
Regards,
*** ***

From: Revdex.com of Metro Washington DCDate: Fri, May 15, at 3:PMSubject: Fwd: My complaint submitte 5/12/2015To: *** *** ---------- Forwarded message ----------From: Date: Fri, May 15,
at 2:PMSubject: My complaint submitte 5/12/2015To: [email protected] complaint against SP+ has been resolved by them so there no need for further actionThank youThe complaint ID is ***.*** *** *** *** **Wynnewood, Pa*** *** *** *** *** *** *** *** *** *** ** ** *** *** Philadelphia, Pa., *** ###-###-#### ***@***.com

------- Forwarded message ----------From: [redacted].net<[redacted].net>Date: Sun, Jan 15, 2017 at 6:59 PMSubject: ID #[redacted]To: [redacted]@myRevdex.com.orgHi,Would you update this matter, please? The business has issued a refund; there is no problem anymore; When the Revdex.com had contacted me a few days ago, I had not received the check as of yet. Two days later the check arrived. Please close this matter; accepted by the consumer. Thank you,[redacted]