Spa Parts Warehouse

Initial Business Response / [redacted] (1000, 5, 2015/07/23) */ I made mistake quoted Mr [redacted] for the wrong pumpI told him that I am sending him a call tag by ups to ship it back to me on my expenseI never told him to ship it & have him pay $for my mistakeThe call tag [redacted] I havent received the pump yet Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/23) */ (The consumer indicated he/she DID NOT accept the response from the business.) It took me a couple of days to realize that the pump I received is not even the right pumpI ordered a [redacted] which is not made anymore, but still, it is what the company quoted me forWhat I received was a PRC 1060, which is 2" shorter and requires re-plumbing of the spa I did receive the return label yesterday, and will return the pump for a refund

Initial Business Response /* (1000, 5, 2015/07/23) */
I made mistake quoted Mr. [redacted] for the wrong pump. I told him that I am sending him a call tag by ups to ship it back to me on my expense. I never told him to ship it & have him pay $40 for my mistake. The call tag [redacted] I...

havent received the pump yet.
Initial Consumer Rebuttal /* (3000, 7, 2015/07/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It took me a couple of days to realize that the pump I received is not even the right pump. I ordered a [redacted] which is not made anymore, but still, it is what the company quoted me for. What I received was a PRC 1060, which is 2" shorter and requires re-plumbing of the spa.
I did receive the return label yesterday, and will return the pump for a refund.