Spacetron, Inc.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint:
***
I am rejecting this response because:The response does not address my initial complaintWhen contacted for the first time about this debt, I asked if this would be reported to any credit reporting agency and was told that it would notI absolutely understand policy and if it must be reported-fineHowever, Eastern Revenue needs to pull the call to ensure proper training of it's staff when attempting to collect on a debt
Regards,
*** ***

Please contact me personally with any additional questions or concerns.Sincerely,Tom K***, General Manager***@easternrevenue.com

6-23-15To Whom It May
Concern:On August 9,
2011, Eastern Revenue, (ERI) received an account in the name of *** ***,
from our client, *** *** *** *** *** ***, (***). The amount referred was two thousand four
hundred sixty three dollars, ($2463.00).On August 9,
ERI sent a letter via the USPS to the address *** *** gave our client ***,
** *** ***, Islip, NY ***The letter advised *** *** the account
would possibly be reported to the credit bureaus if it was not paid within
thirty, (30), daysThe letter was
not returned by the USPS.From August 9,
through February 15, 2012, ERI made various attempts to contact Miss
Lambert regarding the account, to no avail.On February 16,
2012, *** *** contacted ERI, and committed to a payment arrangement on the
account, until it was paid in full.On March 20,
2012, ERI responded to an EOSCAR filed by *** ***, attempting to have the
account removed from the credit bureau.
ERI responded that the account was accurate as of the date reported.*** ***
stopped paying on the account in June 2013.ERI attempted to
contact *** *** between June and October 2013.*** ***
paid again on the account in October 2013.ERI attempted to
contact *** *** from November through June 14, 2015, to no avail.On June 15,
2015, *** *** contacted ERI, and wanted to make payments on the account
on the same dayThree payments were made on the account for twenty five
dollars, ($25.00).On June 15,
2015, ERI was notified that a Revdex.com complaint was filed by
*** ***.ERI has attempted
to contact *** *** since June 15, 2015, in a n attempt to determine her
intentions regarding the rest of her obligation to our client, ***.ERI’s client,
***, considers that amount due in full, and the account will be reported to
the credit bureaus as a collection account until it is paid in full.If you have any
questions or concerns, please feel free to contact me directly.Tom
K.Operations
Manager

** *** *** ** *** *** *** *** *** *** ** *** *** *** ** *** *** *** *** *** ** *** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Please contact me directly with any questions or concernsTom K[redacted], General ManagerEastern Revenue[redacted]@easternrevenue.com

12-26-17To
Whom It May Concern,On November 20, 2017, Eastern Revenue Incorporated (ERI),
received a [redacted] Loan account in the name of [redacted], (the borrower),
from our client, [redacted] University. The amount owed on the account is $3,381.91.On November 21, 2017, ERI sent the borrower a...

letter via
the USPS to the address that was provided by the borrower to our client, [redacted]
University: [redacted] Chester, PA 19013.The letter advised
the borrower that the account was interest bearing.  Between November 22, 2017 and December 12, 2017, ERI made
numerous attempts to contact the borrower, to no avail.On December 13, 2017, ERI made contact with the borrower .The
borrower agreed to allow ERI start and facilitate the consolidation process.On December 14, 2017, the borrower contacted ERI, and
reconsidered consolidating the loan through ERI.On December 16, 2017, ERI was notified the borrower filed
a complaint with the Revdex.com, (Revdex.com), and has stated that she no
longer wishes to have contact with ERI. ERI will cease all further communication with the
borrower.As of December 26, 2017, our client, [redacted] University, considers
the amount of $3,381.91, plus any additional interest, owed and due.Please contact me directly with any additional questions
or concerns.Sincerely,Thomas K.General Manager

Please contact me directly with any additional questions or concerns.
Tom K[redacted]
###-###-####

August 2, 2016On July 19, 2016, Eastern Revenue, (ERI) , sent a letter to
[redacted] via USPS to [redacted], Sand Lake, MI [redacted]
The letter was addressed to the wrong individual.Eastern Revenue has never reported [redacted] to any
credit bureaus regarding [redacted] College,...

nor will they, and apologize for any
inconvenience.Please contact me directly with any questions or concerns.Sincerely,Tom K[redacted], General Manager[redacted]@easternrevenue.com

Eastern Revenue has been advised through the Revdex.com, by [redacted],  to cease and desist all further collection activity regarding this account.Eastern Revenue has done just that.Please contact me directly with any further questions or concerns you may have.Tom K[redacted], General Manager[redacted]

4-3-17To Whom It May Concern:On December 13, 2016, Eastern Revenue, (ERI) received an
account in the name of [redacted], from our client, [redacted] University,
([redacted]).  The amount referred was $3769.74.On December 13,2016, ERI sent [redacted] a letter via the
USPS to the address that was...

provided by [redacted] to our client: [redacted], Providence, RI [redacted]The letter was not returned as undeliverable.From December 14, 2016 through March 12, 2017, ERI made
numerous attempts to contact [redacted] regarding the debt, to no avail.On March 13, 2017, ERI contacted [redacted] regarding the
debt, who said he had contacted [redacted], and had made an arrangement to pay.  The call dropped before any particulars could
be communicated.On March, 20, 2017, ERI contacted [redacted]
refused to discuss the account or the particulars with ERI, and claimed our client,
[redacted], disavowed any knowledge of our ability to negotiate on their behalf.On March 21, 2017, ERI received a Revdex.com,
(Revdex.com) , complaint regarding the account.On March 22, 2017, ERI requested validation of the debt,
(VOD), from our client, [redacted].On March 27, 2017, ERI received VOD from [redacted], and adjusted
the balance to $2945.50. Our contact at [redacted] had not mentioned any contact with
[redacted].On March 29, 2017, ERI sent [redacted] a letter via the USPS
to the address that was provided by [redacted] to our client: [redacted],
Providence, RI [redacted].  This letter showed
the adjusted balance of $2945.50.The letter was not returned as undeliverable.As of  April 3, 2017,
our client [redacted] considers the account open, and the balance of $2945.50 due in
full.Please contact me directly with any questions or concernsTom K.General Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. Even though Eastern Revenue did not address my concerns and reason I filed my complaint,  I will accept this resolution is satisfactory to me. 
Regards,
[redacted]

Please advise with any questions or concerns
Thank you,
Tom K[redacted]
###-###-####

Please contact me directly with any further questions or concerns.Sincerely,Tom K[redacted], General Manager###-###-####[redacted]@easternrevenue.com

4-3-17To Whom It May Concern:On December 13, 2016, Eastern Revenue, (ERI) received an
account in the name of [redacted], from our client, [redacted] University,
([redacted]).  The amount referred was $3769.74.On December 13,2016, ERI sent [redacted] a letter via the
USPS to the address that was provided by [redacted] to our client: [redacted], Providence, RI [redacted]The letter was not returned as undeliverable.From December 14, 2016 through March 12, 2017, ERI made
numerous attempts to contact [redacted] regarding the debt, to no avail.On March 13, 2017, ERI contacted [redacted] regarding the
debt, who said he had contacted [redacted], and had made an arrangement to pay.  The call dropped before any particulars could
be communicated.On March, 20, 2017, ERI contacted [redacted]. [redacted]
refused to discuss the account or the particulars with ERI, and claimed our client,
[redacted], disavowed any knowledge of our ability to negotiate on their behalf.On March 21, 2017, ERI received a Revdex.com,
(Revdex.com) , complaint regarding the account.On March 22, 2017, ERI requested validation of the debt,
(VOD), from our client, [redacted].On March 27, 2017, ERI received VOD from [redacted], and adjusted
the balance to $2945.50. Our contact at [redacted] had not mentioned any contact with
[redacted].On March 29, 2017, ERI sent [redacted] a letter via the USPS
to the address that was provided by [redacted] to our client: [redacted],
Providence, RI [redacted].  This letter showed
the adjusted balance of $2945.50.The letter was not returned as undeliverable.As of April 3, 2017, our client [redacted] considers the account
open, and the balance of $2945.50  due in full.On April 6, 2017, [redacted], through the Revdex.com, requested ERI
no longer attempt to contact him via telephone. 
ERI will no longer attempt to contact [redacted] via telephone.Please contact me directly with any questions or concernsTom K.General Manager

Please contact me directly with any questions or concerns.
Tom K[redacted], General Manager
Eastern Revenue, INC
###-###-####

Please contact me directly with any questions or concerns.
Sincerely,
Tom K[redacted], General Manager [redacted]@easternrevenue.com

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be...

closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:First, my correspondence with Revdex.com is not an acknowledgement of any debt.
Second, I have never given my sister and brother-in-law's address to either [redacted], or any other entity that administers the [redacted] loan.  My sister and brother-in-law never have been and would not be parties or co-signers to any loans, or any other financial activities.Because they have attempted to contact me at my sister and brother-in-law's residence, I understand that this company is in violation of federal law pertaining to debt collection practices.
Regards,
[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
Complaint: [redacted]
I am rejecting this response because: I am not sure as to what there is to discuss with the company who had false information and would not agree to speak with me or with my former school about correcting this issue regarding my personal information.  Any communication from this company must be provided in writing to my email, since I will not disclose any personal information into their claim is validated.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Tell us why here... 9-21-17  Revdex.com of Metro Washington and Eastern Pennsylvania[redacted]
*
[redacted]
*To Whom It May Concern: On May 1, 2017 Eastern Revenue, (ERI) merged with Remit Corporation, and...

assumed servicing accounts in the name of [redacted] from our client, [redacted] There were 6 accounts on record, and a seventh was boarded on July 19, 2017, regarding [redacted]  The accounts totaled a combined $1582.54 On July 20, 2017 ERI sent [redacted] a letter via the USPS to the address that was provided by [redacted] to our client [redacted] The letter advised [redacted] that [redacted] was a credit reporting client, and allowed 30 days to resolve the account placed on July 19, 2017, with an account balance of $388.82.  The letter was not returned by the USPS as unable to be delivered. On July 31, 2017, [redacted]s wife contacted ERI regarding the account, and committed to pay $142.00 towards the outstanding debt with [redacted]ERI posted a portion of that payment towards all accounts on file, as our clients request when there are multiple accounts. On September 13, 2017, [redacted] contacted ERI, and advised ERI that the money was posted incorrectly, and that she wanted all the money applied to the account placed in the name of [redacted], on July 19, 2017. At this time, ERI also realized there were five more accounts in the office in [redacted] name, totaling $1025.78, also for [redacted]
 On September 14th, 2017, ERI mailed validation of [redacted]’s accounts from GTMH to the address provided by [redacted] to our client, and sent a dispute code to the credit bureaus to accompany any further reporting, as is required by the Fair Credit Reporting Act, (FCRA). On September 15, 2017, ERI received a Revdex.com complaint from [redacted], stating ERI had misapplied the $142.00 payment, and that he never received validation for the accounts that accompanied the one placed July 19, 2017. He requested the money be reapplied, and ERI should remove the delinquency from his credit report. ERI has reapplied the monies to the one account placed on July 19, 2017, but will continue to report that account to the credit bureaus, as well as the accounts for [redacted] where ERI has sent an initial letter of representation advising that [redacted] is a credit reporting client, until they are paid in full.   ERI would also like to advise [redacted] that any accounts placed prior to May1, 2017 could also be reported, once ERI has been assured the deletion file by [redacted] has been processed accurately by the credit reporting repositories [redacted]
 The total due on all accounts for [redacted], in ERI’s office for [redacted], is currently $2466.32. Please contact me directly with any further questions and or concerns. Sincerely,Tom K[redacted], General ManagerEastern Revenue, INC[redacted]