To whom it may concern. We would be willing to give this customer a refund on the price of the tires, which is $212.50. We require that the customer returns the tires to us before payment is given. We are not willing to install any other used tires on her...
vehicle. We are also not willing to install new tires onto her vehicle, if she provides the tires. As long as the tires are returned to us in a reasonable time frame, we will issue a refund. To avoid any future issues, we would ask the customer to have her replacement tires installed somewhere else. When her fiance came in for the last time, with the vehicle, he was not treated in a negative manner. He was asked, nicely, to wait 20 minutes before we could look at the vehicle in question. He walked out the door, got into his car, and drove away. And Here we are! We were willing to correct any problem he may have had but, were not able too. If the customer is not happy with the tires, bring them back to us. Thank you,[redacted]
To whom it may concern. We would be willing to give this customer a refund on the price of the tires, which is $212.50. We require that the customer returns the tires to us before payment is given. We are not willing to install any other used tires on her...
vehicle. We are also not willing to install new tires onto her vehicle, if she provides the tires. As long as the tires are returned to us in a reasonable time frame, we will issue a refund. To avoid any future issues, we would ask the customer to have her replacement tires installed somewhere else. When her fiance came in for the last time, with the vehicle, he was not treated in a negative manner. He was asked, nicely, to wait 20 minutes before we could look at the vehicle in question. He walked out the door, got into his car, and drove away. And Here we are! We were willing to correct any problem he may have had but, were not able too. If the customer is not happy with the tires, bring them back to us. Thank you,[redacted]