SpandexMan

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...

Review: I ordered two items from this vendor. Two different colors, two different sizes. I received two items in the same size but different colors. I contacted the vendor and returned the incorrect item at my own expense. Vendor confirmed receipt of incorrect item by email. I was told the corrected item would be shipped within two weeks (which is apparently a rush order).

It takes a VERY long time for this vendor to reply to email. The last communication was that his factory was going through changes and there were more delays. I informed the vendor that if the correct item couldn't be shipped by the end of the second week, a refund should be issued which should include the cost of me having to ship the incorrect item to the vendor.

The vendor has stopped responding to email and I'm unable to locate a phone number.Desired Settlement: I believe a $59.00 refund is due to me to cover the cost of the correct item which I've never received and the cost of my paying to return ship the incorrect item which was sent to me. My original order was in early April. I was given a three week shipment time originally which I had to follow up with the vendor for response to.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,