This issue that has not been resolved since November Their customer services reps are very unprofessional and disrespectful to customers
Scheduled an oil delivery in November for gallon of oil and due to their mistake gallon of oil was delivered and I was billed for the differenceI called them when I got the bill and told them to come get the extra oilThey were supposed to come out twice and they never did due to company issues with their trucks, and no one informed me they just kept sending me a billToday someone name *** from another department called me to fix this issue and she was so nasty and rude to me over the phoneIt is now April and this issue should have been resolved, they should also take responsibility for their errorThe bill was $for the additional gallons that they over deliveredFirst *** offered me $of the bill and I don't think that it's fair that I should have to pay anything for their errorShe stated that I can't expect to
Scheduled an oil delivery over a week ago, called in and paid by credit card at am because they told me they might not be there until pm so I wouldn't have to waitThey received the payment yet there was NO delivery and no one would answer the phone
Account_Number: ***
This issue that has not been resolved since November Their customer services reps are very unprofessional and disrespectful to customers
Scheduled an oil delivery in November for gallon of oil and due to their mistake gallon of oil was delivered and I was billed for the differenceI called them when I got the bill and told them to come get the extra oilThey were supposed to come out twice and they never did due to company issues with their trucks, and no one informed me they just kept sending me a billToday someone name *** from another department called me to fix this issue and she was so nasty and rude to me over the phoneIt is now April and this issue should have been resolved, they should also take responsibility for their errorThe bill was $for the additional gallons that they over deliveredFirst *** offered me $of the bill and I don't think that it's fair that I should have to pay anything for their errorShe stated that I can't expect to
Scheduled an oil delivery over a week ago, called in and paid by credit card at am because they told me they might not be there until pm so I wouldn't have to waitThey received the payment yet there was NO delivery and no one would answer the phone
Account_Number: ***