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[redacted] with Studios was hired to photograph my daughter's wedding in [redacted]. Mr. [redacted] was paid in FULL in advance of the wedding and we believed that he would fulfill his part of the contract to deliver the following wedding package which is also noted on his website: [redacted] - $[redacted] (* Hours of Wedding Coverage with two photographers, 20 side 11.25 x 8.75 matte coffee table album, DVD Slide Show (2 DVDs),Printable high resolution, copyright free Disc of photos, All images online for sharing)[redacted] months later, he has still not delivered pictures and my daughter is absolutely devastated that the most important day of her life has been ruined. In fact, he initially had changed his phone number and the only reason we were able to reach him was because of a mutual friend. We have tried to handle this matter in a professional manner and without taking legal action but Mr. [redacted] has continued to give excuses and make promises to deliver that he has not lived up to. While he is a talented photographer, this lack of service is unacceptable and we do not want another person to experience the stress and disservice that we have which is why we have decided to take action and file this complaint as yet another step in trying to resolve this matter. Mr. [redacted] continues to state he has been very busy with other clients but has plenty of time to post messages on various social media.We simply want what we paid for and want to put this experience behind us and chalk it up as being another lesson learned. By looking at Mr. [redacted]'s website, you would think him to be a credible businessman but based on his actions related to my daughter's wedding, he has illustrated that he is good at his craft but horrible at business. I believe that when it is all said and done, Mr. [redacted] will be a better businessman and understand that he cannot take advantage of paying customers. Someone will take action as we have and will not stop until we have what we paid for!

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