In April/I had a leak in my 3rd story laundry room and I was referred to this company to assist with the damageI had many red flags throughout my early contact with the company but I did not address them as loudly as I should have due to being referred to the company from a relative and worked with an employee's relative I didn't want to cause problems in my private or working relationshipsWhen the adjuster from the insurance company came to assess the damage one of the employees, ***, was present and when asked about where the carpet samples were and if they were sent into the insurance company *** was unable to answer and told them he would have to see if they still had the samples to send inI requested a sit down to discuss our options and made very clear that I do not have additional funds to pay beyond what insurance had and sent them a copy of the insurance documentsIn the months through July that we worked with them we never received a single piece of paper with e
In April/I had a leak in my 3rd story laundry room and I was referred to this company to assist with the damageI had many red flags throughout my early contact with the company but I did not address them as loudly as I should have due to being referred to the company from a relative and worked with an employee's relative I didn't want to cause problems in my private or working relationshipsWhen the adjuster from the insurance company came to assess the damage one of the employees, ***, was present and when asked about where the carpet samples were and if they were sent into the insurance company *** was unable to answer and told them he would have to see if they still had the samples to send inI requested a sit down to discuss our options and made very clear that I do not have additional funds to pay beyond what insurance had and sent them a copy of the insurance documentsIn the months through July that we worked with them we never received a single piece of paper with e