Requested Basic Cable Service March 7th Service was drastically cut but have been charging me twice the cost per monthNot getting service requested ON March 7th I requested that my cable service be reduced to Basic Cable which I believed that it had because my service was drastically reduced at that time.However I recently enquired why I was being charged month instead of the $ plus I was expectingI have long had complaints about the lack of detail in the bills that are provided on their website as there in no detail and you cannot determine what you are paying forI did not question the bill amount at the time because until April I had dvr service that was an additional $charge; however since that time my bill should have been reduced substantially as my service certainly hadIn any case they responded today that my account shows me with a plan that according to their website does not even existByt I do not even have the minimal kevel if service I shiuld have acq
We have Eastlink Rural connect it is always going down we are always getting bumped off we have called to complain they tell us there is nothing wrong we have called to complain about our serviice always going down saying no internet connection getting bumped off very slow they tell us there is nothing wrong must be congestion this was am on a tuesday morning also been told no one is forcing you to use our service but it is the only one available to us now with the new overage rule we end up paying the extra $a month because everything we do has to be done or times to complete because the internet is always going down we have reguested they send someone out to check connections they refused we are adults in the houseour neighbors have the same issues and have also been complaining with no results we are beening forse to pay $a month for a service that is below standard
Requested Basic Cable Service March 7th Service was drastically cut but have been charging me twice the cost per monthNot getting service requested ON March 7th I requested that my cable service be reduced to Basic Cable which I believed that it had because my service was drastically reduced at that time.However I recently enquired why I was being charged month instead of the $ plus I was expectingI have long had complaints about the lack of detail in the bills that are provided on their website as there in no detail and you cannot determine what you are paying forI did not question the bill amount at the time because until April I had dvr service that was an additional $charge; however since that time my bill should have been reduced substantially as my service certainly hadIn any case they responded today that my account shows me with a plan that according to their website does not even existByt I do not even have the minimal kevel if service I shiuld have acq
We have Eastlink Rural connect it is always going down we are always getting bumped off we have called to complain they tell us there is nothing wrong we have called to complain about our serviice always going down saying no internet connection getting bumped off very slow they tell us there is nothing wrong must be congestion this was am on a tuesday morning also been told no one is forcing you to use our service but it is the only one available to us now with the new overage rule we end up paying the extra $a month because everything we do has to be done or times to complete because the internet is always going down we have reguested they send someone out to check connections they refused we are adults in the houseour neighbors have the same issues and have also been complaining with no results we are beening forse to pay $a month for a service that is below standard