Specialty Services

Our intentions were to collect a balance of a window , we had your number as a contact that is why we called you, we are thankful for your assistance we were able to collect the balance for the window,we apologize for the inconvenience that we may have caused you

Review: No receipts or other documents were issued for purchase of hardware

We were charged for labor usually covered under warrantee. No receipts there.

Lift Model #: Harmar Mobility AL425

Serial No: XXXXXX

Date of Purchase: 6/15/2011

Originally Sold to: [redacted] P.O. Box [redacted] CA, XXXXX, [redacted] ([redacted])

Service History:

Date Complaint Part(s) involved Service done

1) Between. 9/2011-12/2011? Lift stop working (on the road) Hand Pendant Replaced

2) 1/4/2013 Lift would not go up or down Internal wiring Repaired ($25.00)

3) 2/26/2013 Lift would not go up or down Internal wiring Repaired ($60.00)

4) 5/30/2013 Up button malfunctioning Pendant & wiring(?)

Desired Settlement: Provide all receipts and documentation previously requested and refund the $85.00 for labor costs covered under mfg warrantee of new equipment.