Spectocor LLC

Initial Business Response / [redacted] (1000, 7, 2015/09/21) */ The CMS and legal requirement for our services is to bill as one unitCPT code XXXXX is the technical component of a heart monitoring service and a monitoring episode (one to consecutive days) is reported as a unit of oneFor further information in regards to this, I have entered a link below that outlines this information http://www[redacted] Initial Consumer Rebuttal / [redacted] (3000, 9, 2015/09/22) */ (The consumer indicated he/she DID NOT accept the response from the business.) I don't care who said this is legalI'm sure they have all their bases covered but that does not make it right or ethical especially if they do not make their rates or billing polices known before putting their monitors on someone How ethical is it to charge someone who is dying as much as $7,for one day of remote monitoring? Shame on this company, industry, and legal system to allow these kind of billing practicesThe medical industry should be held accountable the same as anyone else in this country

Initial Business Response /* (1000, 17, 2015/10/27) */
Dear ***,
Thank you for taking my phone call today
Again, I apologize for the dropped hand-off we had internallyWe, at Spectocor LLC, pride ourselves on being highly responsive to our patients and clientsWe appreciate your
service, too, as it provides an essential channel to consumers
I spoke with Mr*** *** and resolved matters to his satisfactionA new statement reflecting our agreement of a $co-pay charge is in the process of mailing to his home
Thank you for giving us the opportunity to satisfy Mr***
Sincerely and with best regards,
*** ***
Revenue Cycle Manager
SPECTOCORTM
Initial Consumer Rebuttal /* (3000, 19, 2015/10/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Spector has already turn this over to s collection agency.!got s letter from them today demanding I pay them*** krill is playing games.the convection agency is; HRRGI will pay the &when *** has HRRG from harassing me & when *** has cleared this with HRRG & all credit BI will check will all credit BAs soon as all this has been cleared, I will pay the $30.00, but not before
This is unethical to harass me to pay over $when according to the contract with Signa, I only owe my co pay of $
Thanks
Final Business Response /* (4000, 29, 2015/12/01) */
I spoke with Mr*** on 11/18/regarding the Revdex.com complaint for further information regarding the harassing calls and bills he is receiving from HRRG, a collection agency for the emergency room doctor, which is not associated with Spectocor
I advised him the current balance on his Spectocor account is $and Spectocor does not use HRRG as an outside collection agency regarding our heart monitoring services
I have asked Mr*** to fax or email the information he received from HRRG to see if I could assist him with this outstanding bill, which he advised he was going to look for the statement and get back with meMr*** has my contact information should he need to reach me for any reason
Please refer to the conversation below for all other contact with the patient
From: *** *** mailto:***@gmail.com
Sent: Friday, November 20, XXXX XX:XX AM
To: *** ***
Subject: Re: Contact information
Sorry I didn't get to look for the statement from your collection agencyGot a call that lazier spine institute in Tampa, Florida was ready for meI'm in Tampa nowWill have back surgery on Wednesday the 25th
Neck surgery on December 1st
Will be in Tampa for at least weeks
Thanks
If u have any questions, please don't hesitate to call me
XXX-XXX-XXXX
Sent from my iPhone
On Nov 18, 2015, at 12:PM, *** *** wrote:
*** ***
Reimbursement Analyst
XXX-XXX-XXXX Office
XXX-XXX-XXXX ExtToll-Free
XXX-XXX-XXXX Fax
***@spectocor.com
Final Consumer Response /* (2000, 31, 2015/12/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 7, 2015/09/21) */
The CMS and legal requirement for our services is to bill as one unit. CPT code XXXXX is the technical component of a heart monitoring service and a monitoring episode (one to 30 consecutive days) is reported as a unit of one. For further...

information in regards to this, I have entered a link below that outlines this information.
http://www.[redacted]
Initial Consumer Rebuttal /* (3000, 9, 2015/09/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I don't care who said this is legal. I'm sure they have all their bases covered but that does not make it right or ethical especially if they do not make their rates or billing polices known before putting their monitors on someone.
How ethical is it to charge someone who is dying as much as $7,200 for one day of remote monitoring?
Shame on this company, industry, and legal system to allow these kind of billing practices. The medical industry should be held accountable the same as anyone else in this country.