We leased [redacted] a Acura TL with good transmission, good engine, good AC and he started complaining about the most tedious small things, so we decided to accommodate him and switch him into a Sonata, in which he did not complain of any issues whatsoeverHe actually came to the office one day stating that he lost his job and could not afford his payments, and voluntarily turned in the vehicleCustomer was aware that by law we reserve the right to garnish wages due to breaches in the lease contract, which is why he specifically stated he would return after his job interview that day in order to speak with the owner to prevent that from happeningThe customer never returned to speak with the owner, nor did he communicate with us after that, until we received notice of this ludicrous complaintWe give all our customers an option of one year warranty on engine and transmission, free rental car when vehicle is in shop or if wrecked and getting fixedWe also give them 30% discount on repairsWe do not cheat, we sell and lease used vehicles, not new vehiclesIf it has a check engine light, worn brakes, or bad sensors, these are not things that we warrantyMoney put down at lease signing is 100% non-refundable and customer knew this at the time of paying it and signing the paperworkAll customers test drive vehicles before accepting them, and are requested to do a full inspection prior to signing the contract, which was done prior to the first vehicle and second as wellCheck engine light can be caused by any number of issues, including needing to replace gas capRegardless no complaints were made regarding the newer, more recent year vehicle he was givenAt the time of lease signing, customer put the required $deductible for full coverage insurance on the vehicle, and later changed it to $1000, stating he could not afford it which is a breach in lease contractHe also was late on the deferred payment, and had not contacted us at all regarding payment, which was another breach of the lease contractThis is a very unprofessional way to break a lease contract, dumping it on the Revdex.comWe remind the customer that he has days from today to return and continue with his lease agreement, paying the amounts already behind, including the deferred payment he missed, or we could always proceed in court for garnishment of wages
We leased [redacted] a Acura TL with good transmission, good engine, good AC and he started complaining about the most tedious small things, so we decided to accommodate him and switch him into a Sonata, in which he did not complain of any issues whatsoeverHe actually came to the office one day stating that he lost his job and could not afford his payments, and voluntarily turned in the vehicleCustomer was aware that by law we reserve the right to garnish wages due to breaches in the lease contract, which is why he specifically stated he would return after his job interview that day in order to speak with the owner to prevent that from happeningThe customer never returned to speak with the owner, nor did he communicate with us after that, until we received notice of this ludicrous complaintWe give all our customers an option of one year warranty on engine and transmission, free rental car when vehicle is in shop or if wrecked and getting fixedWe also give them 30% discount on repairsWe do not cheat, we sell and lease used vehicles, not new vehiclesIf it has a check engine light, worn brakes, or bad sensors, these are not things that we warrantyMoney put down at lease signing is 100% non-refundable and customer knew this at the time of paying it and signing the paperworkAll customers test drive vehicles before accepting them, and are requested to do a full inspection prior to signing the contract, which was done prior to the first vehicle and second as wellCheck engine light can be caused by any number of issues, including needing to replace gas capRegardless no complaints were made regarding the newer, more recent year vehicle he was givenAt the time of lease signing, customer put the required $deductible for full coverage insurance on the vehicle, and later changed it to $1000, stating he could not afford it which is a breach in lease contractHe also was late on the deferred payment, and had not contacted us at all regarding payment, which was another breach of the lease contractThis is a very unprofessional way to break a lease contract, dumping it on the Revdex.comWe remind the customer that he has days from today to return and continue with his lease agreement, paying the amounts already behind, including the deferred payment he missed, or we could always proceed in court for garnishment of wages