In response to the complaint by *** ***. *** scheduled an appointment with *** for a fantasy blue color and cut & blow dry. *** completed the service and *** left with no complaints. *** contacted The Spectrum about a week and a half later and spoke
with me regarding her service. She complained that her hair faded into a green color. I informed her that fantasy colors are high maintenance and require frequent reapplications (they will always fade). I offered her a complimentary blue application. She refused the service and wanted her money back. I informed her that *** completed the services that she wanted so there would not be a refund. She informed me that she would go somewhere else. These links explain the process and maintenance of fantasy colors www.hairproductandtechnique.com/articles/hair/fashion-hair-color-frenzy-what-to-...⇄ www.bcpl.org/undiscovered/10-things-to-know-before-you-color-your-hair-blue/ Attached is a picture of the color that she left with. Also I've included the hair color that *** used on her
In response to the complaint by *** ***. *** scheduled an appointment with *** for a fantasy blue color and cut & blow dry. *** completed the service and *** left with no complaints. *** contacted The Spectrum about a week and a half later and spoke
with me regarding her service. She complained that her hair faded into a green color. I informed her that fantasy colors are high maintenance and require frequent reapplications (they will always fade). I offered her a complimentary blue application. She refused the service and wanted her money back. I informed her that *** completed the services that she wanted so there would not be a refund. She informed me that she would go somewhere else. These links explain the process and maintenance of fantasy colors www.hairproductandtechnique.com/articles/hair/fashion-hair-color-frenzy-what-to-...⇄ www.bcpl.org/undiscovered/10-things-to-know-before-you-color-your-hair-blue/ Attached is a picture of the color that she left with. Also I've included the hair color that *** used on her