Speedway Auto Care, LLC

Initial Business Response /* (1000, 5, 2016/03/21) */
Contact Name and Title: *** *** mgr
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@speedwayautocarellc.com
Customer was contacted and scheduled an appointment Thursday X-XX-XXXX to address her concern that the brakes squeaked
After driving with the customer for minthe brakes squeaked one timeAt no charge to the customer we replace the rear brake pads and brake rotors with a better, more expensive brake padCustomer was contacted on Monday X-XX-XXXX to verify that her complaint was resolvedCustomer stated that she was not having any issues with the brakes and was satisfied with the repairs
At Speedway Auto Care we take customer satisfaction very seriouslyIt is our goal to resolve any issue directly with the customerWe hope to continue to do business with this customer in the future and that this issue has been resolved to her satisfaction