Speedy Laundromat

Effective January 1, 2017, we are no longer open hours According to the customer, her husband was kicked out of our establishment at midnight or a little before Our establishment was open until am on January 30, I tried to contact the customer to clarify her situation and is waiting to hear a response back from herI am sorry her experience was unpleasant.If you should have any questions or concerns, please do not hesitate to contact me.Sincerely,Michelle K**

Speedy LaundromatBureau Drive, Gaithersburg, MD (240)780-8750Revdex.com KStreet NW, 10" Floor Washington, DC 20005–3404Dear [redacted] ,This complaint letter is the response to complaint ID of [redacted] .We are currently running a promotion which states $washes Monday-Friday 7:00am-5pmWe have multiple $machines as advertisedIf the customer was charged anything more that’s because she chose other functions (such as extra rinse or heavy soil) in addition to the basic wash.I am sorry that her experience was unpleasant but we are running the promotion as advertised.If you should have any questions or concerns, please do not hesitate to contact me.Sincerely,Michelle K [redacted] Speedy Laundromat

Effective January 1, 2017, we are no longer open 24 hours.  According to the customer, her husband was kicked out of our establishment at 12 midnight or a little before.  Our establishment was open until 1 am on January 30, 2017.  I tried to contact the customer to clarify her...

situation and is waiting to hear a response back from her. I am sorry her experience was unpleasant.If you should have any questions or concerns, please do not hesitate to contact me.Sincerely,Michelle K**

Speedy Laundromat66 Bureau Drive, Gaithersburg, MD 20878 (240)780-8750Revdex.com 1411 K. Street NW, 10" Floor Washington, DC 20005–3404Dear [redacted],This complaint letter is the response to complaint ID of [redacted].We are currently running a promotion which states $1.00 washes Monday-Friday...

7:00am-5pm. We have multiple $1.00 machines as advertised. If the customer was charged anything more that’s because she chose other functions (such as extra rinse or heavy soil) in addition to the basic wash.I am sorry that her experience was unpleasant but we are running the promotion as advertised.If you should have any questions or concerns, please do not hesitate to contact me.Sincerely,Michelle K** Speedy Laundromat