As the President of this company, I will not put up with people who are abusive to my employees. The lady in question was out of line and swore numerous times at David who was simply trying to work out a difficult situation. Further, she did not have the skill set to plan for her event
and took it out on my employee in frustration. While our employee did lose his temper, it was only after her incessant ranting and raving and calling him names
Her product was delivered complete well in advance of her event
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint We do not know understand how "the item was shipped complete" without the misting systemWe could not use the item because the system was not receivedWe ordered a misting tent and could not use it because we never received the misting system David *** stated "It was not his *** fault" that the misting system was "***" lost in the mailHe also stated numerous times that organization's representative was a "*** *** ***" for waiting until the night before the event to open the productWe never received tracking information to know that the item shipped in multiple shipmentsHe told our representative that it was, "*** *** ***"When he was asked if we could speak to his manager, he told us his manger's name was "*** ***." David *** was on speaker phone while he was speaking to our organization's representative and was heard by people while he used vulgar derogatory remarks to our representative It was David *** and cooloff.com that exhibited despicable, deplorable conduct and did not provide the product we ordered and did nothing to rectify the situation.
Regards
As the President of this company, I will not put up with people who are abusive to my employees. The lady in question was out of line and swore numerous times at David who was simply trying to work out a difficult situation. Further, she did not have the skill set to plan for her event
and took it out on my employee in frustration. While our employee did lose his temper, it was only after her incessant ranting and raving and calling him names
Her product was delivered complete well in advance of her event
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint We do not know understand how "the item was shipped complete" without the misting systemWe could not use the item because the system was not receivedWe ordered a misting tent and could not use it because we never received the misting system David *** stated "It was not his *** fault" that the misting system was "***" lost in the mailHe also stated numerous times that organization's representative was a "*** *** ***" for waiting until the night before the event to open the productWe never received tracking information to know that the item shipped in multiple shipmentsHe told our representative that it was, "*** *** ***"When he was asked if we could speak to his manager, he told us his manger's name was "*** ***." David *** was on speaker phone while he was speaking to our organization's representative and was heard by people while he used vulgar derogatory remarks to our representative It was David *** and cooloff.com that exhibited despicable, deplorable conduct and did not provide the product we ordered and did nothing to rectify the situation.
Regards