SpeedyPin LLC

Hello, Thank you for your communication.Upon reviewing the customers account details, we confirmed our 100% Phone Card Guarantee policy was enforced.A full refund for $was issued on 05/04/and a complimentary card was sent on 05/04/for the inconveniencePlease let us know if any further details are requiredCustomer Retention DepartmentSpeedypin

there is no need to follow this complainthe company responded to me that double charge is legitimate and is not refundable but I called the Bank and [redacted] under duplicate charge they gave me back my money.Thanks

Revdex.com: In reference to complaint ID [redacted] , the business has reimbursed me which was sufficient and in so doing I consider this complaint resolved Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Thank you for submitting the customers recent experience with their online purchase. The customer has been refunded for $as per the request, please allow 3-business days for the credit. If any further assistance is needed, please feel free to contact us. Thank
you, Dispute Resolution DepartmentSpeedypin

Thank you for your communication. Upon reviewing our account records, we confirmed a email was sent to the customer on 03/20/confirming only one order was successfully approved.All duplicated orders were canceled on the date or purchase and the pre-authorization holds were released
days after the canceled order. Customer must contact their bank in order to confirm the release of the pre-authorization holds.Please let us know if any further assistance is needed.Regards, Customer Retention DepartmentSpeedypin1-800-483-

Thank you for talking the time to communicate to us why we did not meet your expectations. Thank you for taking the time to communicate to us why our products did not meet your expectationsWe have every desire to address your needs and provide the best solution available to
resolve your issue. Your account was refunded on 08/10/2017.Please accept our sincerest apology for any inconvenience this may have caused.Its our goal to retain you as a satisfied customer and will hope to serve you again in the future. Thank you, Customer Retention Department Speedypin.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. Revdex.com, You are the BEST!!!! if anyone reading this email, how can I make a donation to Revdex.com? as this is the 5th time you are helping me.
Regards,
*** ***

Thank you for submitting the customers recent experience with their prepaid calling card.Customer has been refunded. Please let us know if any further assistance is needed regarding this case. Thank you, Retention DepartmentSpeedypin1-800-483-

We are in receipt of your complaint letter filed through the Revdex.com regarding the dissatisfaction for the product purchased on 06/27/2014. Speedypin offers our valued customers 100% Phone Card Guarantee for the unusual event of any performance issues. All terms and conditions are clearly
listed under our website and each product. Upon purchase our valued customers are sent an email with product instructions and External Links which direct them back to the calling cards terms and conditions. Speedypin has extended the courtesy to refund the customer the full amount purchased $vs the requested $credit under the claim as we understands the terms and conditions were not reviewed thoroughly before purchase. Should you have any questions regarding this claim, please feel free to contact me. Customer Retention Department Speedypin

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
On April 22nd I bought a calling card in the amount of $from the SpeedyPinCard Name is: "*** Recharge of SPP Africa Special" On Speedypin website the advertised rate per minute for calling from the US to Iran was 6.9c/minuteA couple of days later when I tried to call I realized I get far fewer minutes for the priceChecked their website and saw they more than doubled the price for 15c/minute!!!! It is Not Acceptable to sell a product and then change the rate after the product is soldThe rate for the sold product should remain Constant.I need the refund as they Misadvertised the price on their website
Regards,
*** ***

there is no need to follow this complain. the company responded to me that double charge is legitimate and is not refundable but I called the Bank and [redacted]under duplicate charge they gave me back my money.Thanks

Revdex.com:
In reference to complaint ID [redacted], the business has reimbursed me which was sufficient and in so doing I consider this complaint resolved.
Regards,
[redacted]

Hello, Thank you for your communication.Upon reviewing the customers account details, we confirmed our 100% Phone Card Guarantee policy was enforced.A full refund for $20.00 was issued on 05/04/2017 and a complimentary card was sent on 05/04/17 for the inconvenience. Please let us know if any further details are required. Customer Retention DepartmentSpeedypin

Thank you for  your Revdex.com inquiry. In the unusual event of any performance issues arise with a phone card sold on our website, Speeydin offers our valued customers 100% phone card guarantee policy The customer has been contacted and was provided a satisfactory resolution on...

04/17/2015.Please feel free to contact us if any further assistance is needed. Regards, Dispute Resolution DepartmentSpeedypin

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]